This hotel is hot and not in the good way!
I made reservations by phone, like other reviewers have said, I also was not informed of the remodel while making my reservations. After booking the hotel I got on trip advisor and found out from the reviews. I called back and I was assured that the remodel was finished in the main areas of the hotel and in the rooms. They said the floors were being tiled in some parts of the hotel but that it was mostly finished. That was not the truth! There were boxes of tile along the halls and in the breakfast area. It was dusty and dirty from all the remodeling being done. Also I wouldn't consider what they are doing a full remodel! We were shocked to get into our room and see a microwave that had to be old because it still had the turn dial, not digital! It looks as if they have replaced flooring and painted and put the old furniture back in the rooms! Our room was not cleaned well but it was clean enough to sleep in for the night. The breakfast area was so hot we were sweating while eating breakfast and we ended up taking it up to the room just so we could cool down a bit. The halls and elevator are also hot! The air conditioning appeared to be broken. I would honestly recommend finding some other hotel to stay at while visiting here!
On a side note, the Hamton next to this hotel looks as if it was an old motel 6...doors on the outside and everything. I had never seen a Hampton with doors on the outside.
- Official Description (provided by the hotel):
- The Comfort Suites of Monroe has completed its over $500,000 renovation. Our guest suites, public areas are all "new". We are an interior corridor all suite hotel at a great location, centrally located near major businesses, local attractions, shopping, and dining. A few of our services include complimentary hot breakfast, free Wi-Fi in all areas and guest suites, micro-fridge in each guest room, indoor fitness center. We consider it an honor to serve as the "Hotel of Choice" for travelers to Northeast Louisiana. ... more less
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- Also Known As:
- Comfort Hotel Monroe
- Comfort Suites Monroe
- Monroe Comfort Suites