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“Nice repeated stays on our way to/from Texas” 4 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 14 Hotels in Monroe
Atlanta
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice repeated stays on our way to/from Texas”
4 of 5 bubbles Reviewed June 18, 2012

My family and I have stayed here many times on our trips to/from Texas. We have been pleased with the quality and value of this hotel every time. The location is convenient to the interstate and it's near many fast and sit down restaurants. The rooms are what you expect from Comfort Suites--roomy and clean.

Breakfast is generally good with different hot and cold options. The woman who works as the breakfast attendant is very friendly and even helped us with making waffles one day. She keeps the area very clean and welcoming.

My only complaint is that the rugs could use a good shampooing in the rooms. We really like this hotel and will probably be returning when we travel again.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Georgiagal02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, June 20, 2012
Dear Georgiagal02,

We appreciate you taking the time to review the Comfort Suites of Monroe, LA! We were so pleased to hear that you are consistently satisfied with our guest rooms and breakfast. We would also like to thank you for the comment about the carpet in the guest rooms. We take all of our guests comments into consideration to better ourselves.

We appreciate you and truly value your business. We look forward to serving you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

144 reviews from our community

Traveler rating
    53
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    11
    12
See reviews for
52
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Big Lake, Minnesota
Level Contributor
444 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 bubbles Reviewed June 14, 2012

The hotel grounds and lobby were clean. Room was clean and large. Each room was a microwave and small fridge. Furniture was in good shape and there was a smaller flat screen TV. Bed was comfortable. There were some minuses. First the drain stopper in the bathroom sink was missing. Not necessarily a big deal but if they can't fix a small thing like that I often wonder what other things. The HVAC labored all night to keep the room cool and was louder than it should be but it did not deter from my sleep. The morning breakfast was so-so. Very limited choices, one type of danish, one type of fruit, they did have a waffle machine and egg and sausage patties.

Good stay. I would stay again based on the value.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jonathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, June 18, 2012
Dear Triplewin,

Thank you for taking the time to review the Comfort Suites of Monroe, LA. We were happy to hear that you were pleased with the hotel grounds, the guest room, the furniture, and the bed during your visit at our hotel. However, I would like to apologize for any inconvenience the missing drain stopper and HVAC caused you during your stay. I would like to assure you that we work hard to ensure each and every guest has a satisfying and relaxing experience. Therefore, all of our guests' comments and concerns are taken into consideration and shared with staff and management. We appreciate your comments and value your business.

We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 20, 2012

Excellent, friendly staff and convenient location (easy to get to/from the highway). Rooms were clean, beds were comfortable, and breakfast was good--waffles, cereal, fruit, yogurt, etc. Overall, think it was a good value and definitely would stay here again.

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jen590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, May 25, 2012
Dear Jen590,

Thank you for taking the time to fill out a review for the Comfort Suites of Monroe, LA! Your kind comments are truly appreciated and will be shared with the entire staff. We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yelm, Washington
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed May 9, 2012

The hotel was very nice, the rooms were great, the staff was very friendly. This hotel was near the university and very near the freeway for 'back on the road' access.

  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, May 25, 2012
Dear Sharon N,

Thank you for taking the time to review the Comfort Suites of Monroe, LA! We truly appreciate your kind comments about our hotel and our staff. We certainly hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson West, Missouri
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 31, 2012

The front desk staff is excellent, professional and courteous. The room was large, well appointed and clean. A good variety was provided for the continental breakfast. Short stay, just overnight
We would stay again.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trina53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, February 9, 2012
Dear trina53,

Thank you for taking the time to review the Comfort Suites of Monroe, LA! We truly appreciate your kind comments regarding the staff, cleanliness, and breakfast selections. We are always delighted when our guests have a comfortable stay and are satisfied with our hotel.

We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 30, 2012

Rooms were clean, food was good, exercise room clean & lobby computer accessible. Did not try the pool. There was a strange odor in our room, but assume it was chemical cleaner based vs. mold, etc. Overall good stay and staff was friendly. Would stay again. Great value for the price.

  • Stayed December 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AnitaRoadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, February 9, 2012
Dear AnitaRoadee,

Thank you for taking the time to review the Comfort Suites of Monroe, LA! We appreciate your kind comments regarding the cleanliness and service of our hotel. I would like to apologize for the odor in your room and any inconvenience it may have caused you during your stay. We strive to ensure each guest room is comfortable and meets our guests expectations.

We certainly hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed December 2, 2011

We spent thanksgiving in Monroe and tried aout this hotel. It ahd a nice workout room. It was clean and room was a nice size. The bed was ok... I prefer a little firmer, but all in all a good experience for the money.

  • Stayed November 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JFrancesShreveport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Comfort Suites, responded to this review, December 8, 2011
Dear JFrancesShreveport,

Thank you for taking the time to review the Comfort Suites of Monroe, LA. We understand that it can be difficult to spend a holiday away from home and were pleased to see that you had an overall good experience at our hotel. We hope you had a wonderful Thanksgiving and wish you a safe and joyous holiday season!

We look forward to seeing you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1401 Martin Luther King Jr. Drive, Monroe, LA 71202
Phone Number:
Location: United States > Louisiana > Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Monroe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Comfort Suites of Monroe has completed its over $500,000 renovation. Our guest suites, public areas are all "new". We are an interior corridor all suite hotel at a great location, centrally located near major businesses, local attractions, shopping, and dining. A few of our services include complimentary hot breakfast, free Wi-Fi in all areas and guest suites, micro-fridge in each guest room, indoor fitness center. We consider it an honor to serve as the "Hotel of Choice" for travelers to Northeast Louisiana. ... more   less 
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Also Known As:
Comfort Hotel Monroe
Comfort Suites Monroe
Monroe Comfort Suites

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