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“Great hospitality experience”
Review of Quality Inn

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Quality Inn
Ranked #5 of 14 Hotels in Monroe
Reviewed July 8, 2012

A well trained staff. As a retired hotelier with many years in senior managemrnt it is rewarding to see a job well done.
Jack Hardin, CHA
ORLANOO!, FL
Jhardin@cfl.rr.com

  • Stayed: July 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Allen1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Quality Inn, responded to this reviewResponded August 8, 2012

Dear Allen1944,

Thank you for taking the time to write a review for the Hampton Inn of Monroe, LA! We truly appreciate your kind comments about our staff. They work hard to make each guest feel welcome and reviews like yours assure us that we are doing a good job.

We value your business and hope to see you again!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (247)
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203 - 209 of 247 reviews

Reviewed July 6, 2012

Easy check-in and check-out. The king room was very clean. The room featured both wired and wireless Wi-Fi, 32" LG TV, microwave, refrigerator, couch, desk & chair, a working bathroom vent fan and a soft close toilet seat. Breakfast was good and included fruit. There were only a couple of negatives - 1) The sink was too tall and the vanity stuck out so far that it was difficult to shave. 2) The room door opens to the outside instead of into a hallway. 3) I prefer window treatments that block out more light. I recommend the Hampton Inn Monroe and would stay there again.

  • Stayed: May 2012, traveled as a couple
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Thank psnyder16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear psnyder16,

Thank you for reviewing the Hampton Inn of Monroe, LA. We were glad to hear that you enjoyed all of the guestroom amenities and breakfast selections at our hotel! We consistently upgrade furniture, fixtures, and amenities to ensure that we meet all of Hilton's high standards for all Hampton Inn hotels. We also appreciate comments from our guests to help us improve the services that we offer. Therefore, your comments will be shared with the staff and management.

We appreciate your business and hope to see you in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2012

I had mixed emotions, returning to Monroe for my 40th high school reunion. As a Midwesterner, I dreaded Louisiana smog, a horrid mix of sizzling sun and humid air. The Hampton Inn cushioned the nerves of a weekend of meeting classmates for the first time in decades AND helped us beat the heat. Extremely efficient A/C, spotless rooms, and a wonderful breakfast bar, with some REAL food, like homemade oatmeal with nuts and cranberries and fruit, jump-started what turned out to be a great weekend. The staff took care of us. I was especially impressed by the young woman who set up and cleaned during breakfast. She went out of her way to help a handicapped patron and cleared plates while keeping the food area clean and well-stocked.

Sometimes chains fall way short of those personal touches, but not at the Hampton Monroe. ENJOY and spend the extra $$ on a seafood dinner at the Mohawk Tavern. That place hasn't changed!!!

  • Stayed: June 2012, traveled with friends
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Thank normalwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear normalwriter,

Thank you for taking the time to write a review for the Hampton Inn of Monroe, LA! We truly appreciate your kind comments and were thrilled to see that we exceeded your expectations during your stay with us. It is always nice to hear when guests notice the hard work and dedication put forth by our staff. Your comments will be shared with them and also with management. We hope you enjoyed your high school reunion and hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2012 via mobile

Stayed here for one night while visiting family. The rooms were large and clean. Well, mostly clean. I (try to) insist on walking in slippers or flip flops inside most traveling hotels but it's hard to do with a 3yr old. AFTER her bath she wandered around the room and the bottom of her feet were disgustingly black with dirt before bed. They really should clean the floors as well as they cleaned the rest of the room.
Breakfast was your basic, small continental stuff. I don't know if it was a good or bad sign but a local police officer stopped by for the free breakfast. He was very friendly and seemed at ease so I guess that is good...

  • Stayed: June 2012
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Thank CaliKeko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear CaliKeko,

Thank you for reviewing the Hampton Inn of Monroe, LA. We were glad to hear that you had a good stay at our hotel. I would like to assure you that our hotel follows the highest standards passed by HIlton to ensure our guests have a clean and comfortable experience and would like to apologize for any inconvenience the floor may have caused you and your family. Your comments are appreciated and will be shared with staff and management so that we can improve for the future.

Thank you for choosing our hotel and we hope to see you again!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2012

I stayed in this hotel multiple times and each time, it was GREAT! I got a king size bed big enough to comfortable fit 3 people if I wanted to. The pool though is outdated and could be better but for the price I paid, I can't complain. It is accessible to many food options and the airport is minutes away. The staff were also very friendly and helpful. definitely recommend it.

Room Tip: Either side but it is quieter on the side away from the pool.
  • Stayed: May 2012, traveled with family
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Thank yuyi23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear yuyi23,

We appreciate you taking the time to write a review for the Hampton Inn of Monroe, LA! We were thrilled to hear that you enjoyed your stay with us on multiple occasions. The hospitable Hampton personality, or "Hamptonality", is a motto that we stand by at our hotel and it is guests like you that make all our efforts worth it. Your kind comments will be shared with the entire staff. Thank you and we hope to see you again soon!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2012

Was given the room next to the pool and it was a little loud but got quiet by early evening. Nice hotel and grounds. Easy in and out to interstate, friendly staff, nice breakfast and a VERY comfy bed.

We would stay there again!

  • Stayed: May 2012, traveled as a couple
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Thank Titustwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear Titustwo,

Thank you for reviewing the Hampton Inn of Monroe, LA! We were thrilled to hear that you were satisfied with the hotel grounds, the hot On The House breakfast, our friendly staff, and our signature Hilton bed. We understand how important it is to get a good nights rest and feel comfortable at your hotel of choice, especially while traveling. Thank you for choosing to stay with us. We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

I last reviewed this Hampton Inn in December 2011 and have been back multiple times since then, with many more visits in the future. I have the option of staying at other higher end hotels in Monroe; however, I like staying here. The area around the hotel is not the most inviting; however, once you are here, you are at a Hampton Inn. When you walk into the room (exterior entrances) you know you are in a Hampton Inn. The rooms are consistently clean. They have a nice outdoor pool, and a clean lobby. The only food source within walking distance is a Subway; otherwise, you will need to drive. That said, they have a great morning breakfast; although, in a small dining area. It would be nice to have gritts as an option some mornings :-) Usually at night there are hot cookies, popcorn, and they keep fruit and other snacks available. I plan to keep staying here whenever I visit Monroe.

Room Tip: No elevators and all exterior entrances. Need to request of first floor room if unable to climb sta...
  • Stayed: June 2012, traveled on business
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Thank QuietmanTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruss12, Director of Sales at Quality Inn, responded to this reviewResponded June 20, 2012

Dear QuietmanTravels,

Thank you for taking the time to review the Hampton Inn of Monroe, LA! Your kind comments about the room, cleanliness, pool, lobby, and breakfast will be shared with the entire team. We always appreciate comments from our guests because it helps us to improve for the future; they are taken into consideration when we make any changes or additions to our services. We appreciate you and truly value your business. We look forward to seeing you again soon!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1407 Martin Luther King Jr Dr, Monroe, LA 71202-3739 (Formerly Hampton Inn Monroe)
Phone Number:
Location: United States > Louisiana > Monroe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Monroe
Price Range: $58 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Hampton Inn Monroe Hotel Monroe
Monroe Hampton Inn

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