We booked the 2 br family suite for 1 week. Our stay was satisfactory but I left feeling like I wanted more, esp from a brand name like Marriot?
Some minor bugbears:
1) The sofa bed was not very comfortable, so request for a rollaway bed if you are staying for more than one night.
2) Slow water drainage...it was not very nice to be standing in dirty water while you're trying to get clean. Also, the water did not seem to get hot enough, just barely warm.
3) Room ventilation should be better, esp with a kitchen in the premises.
4) Please replace the flowers near the laundry room, there is fungus growing in the vase. Some things just cannot be unseen!
5) The fire alarm went off one night near midnight. I think there was only one hotel staff on duty that night, I wished there was better communication between the hotel and the guests because we were all unsure what to do. Some guests stayed in their room, some returned even before the fire dept arrived...I shudder to think about what if it had been a real emergency.
There were a lot of pluses though
1) Breakfast with Beba! She's lovely, helping you to get juice and waffles, making sure you have a good breakfast. The oatmeal is especially delicious!
2) Just across the carpark from Pecanland Mall. The place looks huge from the outside, but doesn't everything in America? Nice mall with good shopping, the old-fashioned carousel will keep kids entertained. We were there around Christmas so the traffic in the area was quite bad, it was great to be within walking distance of the only mall in Monroe.
3) The suite itself was large and nicely finished, soft linen, plenty of towels. Housekeeping did not come every day though, not sure if this was an oversight or their usual practice.
4) Yes, the hotel is right next to the train tracks, and the trains come by quite often and they are very very long BUT it was barely audible in the room. Unless you are the lightest of lightest sleepers, it really should not bother you.
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- Also Known As:
- Residence Inn Monroe Hotel Monroe
- Monroe Residence Inn