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“Ok room nothing great”

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Courtyard New Orleans Metairie
Ranked #6 of 24 Hotels in Metairie
Certificate of Excellence
Reviewed February 2, 2013

The man at the front desk during check in was rude at best. However, his co-worker that was helping other guests seemed helpful and was very friendly. A different front desk person during check out the next morning wasn't much better. The king room was average size, no fridge or microwave. The bed was very comfortable with good linens but had the "hotel linen" smell. Bathroom seemed clean except for left over hair on floor and in tub. Felt it was over priced for the quality of the room.

  • Stayed: January 2013, traveled on business
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Thank MVHArkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 - 213 of 261 reviews

Reviewed January 24, 2013

This Is a great hotel for business. All of the staff were friendly and eager to help. The hotel was very clean. The only problem I had was the electrical outlets in the room. Some of the plugs new ti replace,

  • Stayed: January 2013, traveled on business
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Thank HoneyBunny2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this reviewResponded January 27, 2013

Thank you for taking the time to let us know how you felt with your stay. I am so glad that your stay with us was enjoyable. We will adress the the outlet situation in the room from your response. Again thank you for your feedback and hope to see you here again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013 via mobile

First the things to know

This location has no walking distance restaurants nearby. The in house food is for sale only during breakfast and evening meals. The location is off the freeway and has some highway noise associated.

Second, why I like this place.

It is between the airport and French Quarter right off of easy freeway access. It is a solid hotel that is clean and comfortable. For a last minute business trip at New Year's it was available and priced within budget.

The staff was nice, friendly and efficient. I liked the cleaning staff making the room up quickly while we were out for lunch. I had a don not disturb on door while staff was cleaning other rooms and took it off while I made quick lunch run. I did not expect to return to room made up when I returned. Nice job housekeeping.

Simply this is a good solid hotel

  • Stayed: December 2012
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Thank smoke58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

Second time staying here and this is my second review raving about the service and the value. I'm sure this is where I'll be staying on my next visit! The staff was great. The location is pretty good, not far from most things. The area is being revamped to include more places to visit, eat, and shop. Will definitely go back and suggest this to folks that I know that may be visitng the NOLA area.

  • Stayed: December 2012, traveled with family
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1  Thank Ashley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

Near I-10 off Causeway so convenient location for Metairie restaurants. Clean room. Bed was quite firm. There was a buzzing sound in our room but got with front desk and it was something to do with an outside A/C unit that only controlled the common areas (hallways) and he shut it off since it was cool anyway. Huge relief to us but great that he took our issue seriously and got it resolved for us. Entryway into the room is narrow if you're trying to bring in the bellman's cart but no big deal. Flat screen TV in room OK but not as big as other hotel rooms. Nice chair and ottoman for reading. Staff very friendly.

  • Stayed: November 2012, traveled as a couple
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Thank N0rmalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

Great place to stay when visiting family in the Big Easy. Rooms are well maintained and the staff is always helpful. Stayed the week of Thanksgiving and although there was a Saints/49'er game that weekend, the hotel was quiet. Parking was not an issue either. Love the free wi-fi. Will return again and again.

  • Stayed: November 2012, traveled as a couple
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1  Thank FloridaTraveler1741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012 via mobile

I stayed here for the past couple of nights. Items to note: breakfast not included, bottled water $2.50 ea, beer $6.80 each, shower floor felt like walking on a dirty solid floor, no complimentary newspaper, couldn't find the complimentary coffee that was supposed to be available in the mornings, never could get the Internet to work (and I'm in the industry), had to use my hotspot on my iPhone for Internet, no vending machines in the vending area. Hotel was quiet at night and the staff was friendly. All things considered, for me there are better options in the area.

  • Stayed: October 2012
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1  Thank firemshll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd, Metairie, LA 70001-2081
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Price Range: $102 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Official Description (provided by the hotel):
Let the good times roll when you stay at Courtyard New Orleans Metairie, one of the premier hotels in Metairie, LA. Conveniently located off I-10 near the Louis Armstrong Airport (MSY), 7 miles from Downtown New Orleans, the French Quarter, 5 miles from Mercedes-Benz Superdome, and next door to Lakeside Mall and award winning restaurants like Drago's and Ruth's Chris Steakhouse. Our spacious and stylish lobby is highlighted by The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning including Starbucks specialty drinks as well as evening dinner service with cocktails. Traveling for business? Humana and Jacobs are nearby including the University Medical Center, Elmwood Business Park and Lakeway Office Complex. Unique among hotels in Metairie, Louisiana, we offer nearly 2,000 square feet of event space. No matter what brings you to the Big Easy, book now at Courtyard New Orleans Metairie! ... more   less 
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott

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