I loved New Orleans and had a great time there, however, we couldn't get to our hotel until the next day, so we had to find one for our first night. We ended up at the Travel Lodge in Metairie and it was a nightmare! We had taken a taxi into New Orleans and got back about 2:00 a.m. I went to turn down the covers on my bed and the sheets looked crumpled and slept in. OK, I thought I could turn the sheets inside out, but lo and behold, the bottom sheet had already been turned inside out!! Then I threw the covers back a little more and to my horror, there was hair in my bed! My sister checked her bed out and it also had hair in it. These beds had not been cleaned for at least two weeks, probably more. There was not only hair but dirt between the sheets. I am convinced that others had just turned the bottom sheet inside out instead of complaining. We also still had a used coffee bag in the coffee pot and we did not have a new bag for coffee in the morning. I was literally disgusted with this room. These bed were filthy!!! I have been searching for the site for the Travel Lodge because I feel they need to know what kind of people are representing them. This night manager (foreign) stood at my door at 3:00 in the morning and handed me clean sheets. I even had to make the beds myself! There was also a customer form filled out which had not been picked up, full of complaints, as well as our own. I do believe they do not have a maid service, they just come in and make beds and put in clean towels. This was the most otrocious hotel I have ever been in. I just feel like Travel Lodge needs to know. Thank You, a disgusted traveler, Rena J. Williams. PS: I will come back to New Orleans, but not Metairie! I hope this will get to the Travel Lodge main office.
- Official Description (provided by the hotel):
- Knights Inn Metairie features nostalgic building that is continually updated with current amenities such as 32 inch color flat screen t.v, sports, weather & movie cable channels and free W.I.F.I . and free continental breakfast. The atmosphere and environment are family friendly and the premises is monitored and recorded via surveillance camera 24/7 to ensure the comfort and safety of our guest. We are one of the few motels that provide smoking/non-smoking rooms; a single king size bed or 2 double beds guest choice for the same affordable price. For additional convenience, a Manager and Customer Service Representative are available upon guest request 24/7 to ensure the best customer service possible to our guest as well as to assist with any additional information that our guest may require. ... more less
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- Also Known As:
- Travel Inn Plaza Hotel Metairie
- Travel Hotel Plaza