There is nothing wrong with this property, but its in no way remarkable either. It is very apparant that the bones of the facility are old and are veneered over with an average level refit/remodel. The elevator for instance, has obvious rust and abuse defects visible. The carpets are in average condition.
I ordered some eggs to be prepared for pickup and, although there we NO patrons in the restaurant, the eggs were not ready on time and I had to wait for them which caused me to be late to a meeting.
There is NO help available for unloading bags or loading room carts, but maybe I should not expect this at a 3 star hotel.
Overall though, the staff was very nice. The ice machine on my floor (7th) was not working which was annoying because I had to go to another floor in my PJ's for ice.
In the end, a practical place but in no way outstanding or special.
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie