My Son and Friends who are Platinum IHG Members and stay at IHG hotels every month went to the Voodoo festival for the weekend and left the room dirty but not damaged. After being gone for 30 minutes the hotel called them and told them they were charging them $250 in damages for damage done to the room. We (our family) stays in hotels altogether over 250 nights a year. We have over a million IHG points between the 4 of us. We have never damaged a room at any hotel chain and we belong to all of them. This is the first time this has ever happened. I have no clue as to if the Maid was pissed because they left the room a mess or what but they are not rock stars that damage rooms and they weren't brought up that way. I find this very disturbing that this would happen at one of our chain of hotels that we frequent quite often.
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie