Arrived on Friday night 3/22/13. Check in went good. Got to the room to find it smaller than usual with floors that made you keep your shoes on. After a shower, realized the ceiling In the bathroom had mold on it. The next morning we asked to have it cleaned and came back to find it had been wiped but still remained. That night (tonight) at 9:30, room service was cleaning the rooms next to us and slamming doors and toilet lids and hitting the walls. Called the front desk to inform them and the lady said "OK, we'll take care of it". No apology at all. If it were not so late, we would pack up and move. Would not recommend!
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie