The staff I interacted with was very friendly and helpful.
The bed, linens and pillows were very comfortable.
The rooms look recently renovated and in good shape.
The TV worked well and had a good channel line up.
Starbucks coffee pods for the in-room coffee maker.
Something needs to happen with housekeeping. Even though the hotel was in good shape, it felt like there was a layer of grime over it. In the room, there was debris on the carpet and the toilet bowl needed a good cleaning.
No in-room safe, fridge or microwave.
The network was completely unusable the first day. It was so slow or overloaded that it was impossible to connect, even using the ethernet cord instead of wireless. Hotel staff told me that they were getting lots of complaints. It got better the next day but not enough to be usable beyond sending small emails.
- Official Description (provided by the hotel):
- The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity and Booking.com so you can book your Sheraton Metairie New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Metairie New Orleans Hotel Metairie
- Metairie Sheraton