Came in for three to-go orders to the Warehouse District location during a slow time during last Thursday's lunch. Nothing complicated, no one ahead of me, and a couple of large groups ordered afterward. All got served before my orders came up. I inquired, and was told --rudely-- "It's coming". Another 10-15 minutes go by, I ask again. The manager shouted to the waitress, "give him his money back". I took it and left. No great loss, as I'd had an unremarkable grilled chicken sandwich there earlier in the week. Only advantage to the place is it was close to my meeting's hotel. I won't be back, and told everyone in our large group staying at the Marriott next door to AVOID this place. Hope you will too.