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“Good Location”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #3 of 24 Hotels in Metairie
Certificate of Excellence
Reviewed July 20, 2014

We wanted to be in close proximity to downtown (Bourbon St., French Quarter, etc.) but did not want to pay for parking or compromise our safety. We chose this hotel based on the reasonable price, location, and continental breakfast. We were pleased with the 10 minute drive to downtown and safety of the area (we also appreciated that a Cafe Du Monde was only a block away so we had easy access to beignets!) The breakfast room was tiny and offered limited seating, however the breakfast was good. Breakfast consisted of scrambled & hardboiled eggs, sausage, yogurt, pastries, bananas, apples, and more. My one complaint was with the limited parking within the lot. Staff suggested parking in a lot across the street, but we chose to park on the street in front of the hotel. Overall it was a great stay: clean room, filling breakfast, and convenient location.

  • Stayed: June 2014, traveled with friends
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Thank map32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded July 31, 2014

To Our Valued Guest,
Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip to New Orleans in the future.
Thanks Again!
Cindy Bishop
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 - 375 of 584 reviews

Reviewed July 11, 2014

This hotel is a little tricky to drive to, but it is close to I-10 and the Causeway Parkway. The quality of this hotel is so much better than other hotels we have stayed at along Airline Drive. After trying several hotels in Kenner, this is my hotel of choice when visiting New Orleans and Kenner.

The hotel , room, and hot breakfast are all excellent.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank bobfox98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded July 20, 2014

To Our Valued Guest,
Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future you and all the guys for your reunion!

Thanks again for staying with The Sleep Inn & Suites of Metairie

Cindy Bishop
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014 via mobile

Second stay at this hotel... The rooms are average size with the average amenities and the average breakfast. Housekeeping is average to poor depending on your standards. I actually found leftover clothes in my room. Eww! The fitness room is small and smells pretty musty. There are no sanitizing wipes provided in the fitness room and it is obviously not regularly cleaned. The location is close to the interstate and is near several good new restaurants... However the hotel itself is in a slightly grungy commercial area and has a dive bar right across the parking lot. The parking lot is ridiculously small with very tight parking spots. Additional parking is available on the far side of an adjacent lot but minimal security measures are in place. The staff were helpful but not overly friendly.

Stayed: July 2014, traveled on business
Thank rocknovelty23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded July 20, 2014

To our Valued Guest,
We truly apologize for the inconveniences of your stay. We do strive for excellence and your review will be showed to our staff to correct our mistakes to be perfect for our guest. Please stay with us again on your return trip to The New Orleans area.
Thanks
Cindy Bishop
AGM

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Reviewed July 2, 2014

Stayed here while visiting New Orleans. It's close to the city and is pretty cheap. There are a lot of restaurants near by and easy access to the interstate. It can be difficult to get to...get on Veterans first and go down Lime street.

  • Stayed: August 2013, traveled as a couple
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Thank ratchel12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded July 20, 2014

Thanks so much for your review!

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Reviewed July 1, 2014

This has become our hotel of choice when in the New Orleans area for business and/or pleasure at least twice a year. Staff are pleasant and attentive. The manager is wonderful. We are not looking for a hotel with pool so the lack of one is not a downside and the convenience of a room with microwave and small refrigerator is a real plus. While the breakfast area is small and overcrowded if the hotel is full, the selections are good and it is possible to take food to your room. It is convenient to shopping, restaurants, the airport and downtown New Orleans especially if you have a car. The room we had this visit had been updated and was both quiet and comfortable.

  • Stayed: June 2014, traveled on business
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1  Thank elaefcie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded July 31, 2014

To Our Valued Guest,
Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip to New Orleans in the future.
Thanks Again!
Cindy Bishop
AGM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014

On vacation to New Orleans. About a 10 minute drive to downtown. Very nice hotel. Quiet and clean. No pool but excellent fitness center. Had excellent choices for breakfast. Coffee 24/7 and fresh cookies :)

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StefanieS120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded June 26, 2014

To our valued guest
Hello again! We are so happy we could accommodate you and your family !We appreciate your review very much and we as a team we will make our guest feel that you are at your "Home Away From Home each and every time you stay with us. We strive for excellence in all that we do for our guest. We hope to see you all again very soon
Thanks again
Cindy Bishop
AGM

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Reviewed June 14, 2014

We were just about give up on our Choice Privileges Rewards due to such unsatisfactory hotels and service. This was a very clean hotel with a great staff. About 15-20 mins. to the French Quarter. Would stay here again.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded June 23, 2014

To Our Valued Guest!
Thank you so much for wonderful review of the hotel and staff. We do strive for excellence for our guest and want to make sure our guest feel like they are at their "Home Away From Home" while you are staying with us. We are using a lighter air freshener since you have stayed with us last so hopefully on your next stay in New Orleans we will get to see you again.
Again thanks for staying with us at Sleep Inn & Suites of Metairie


Cindy Bishop & Heidi Hutton
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites

Address: 4601 Utica St, or 4601 North I-10 Service Road, Metairie, LA 70006-6519
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Best Value Hotel in Metairie
#1 Family Hotel in Metairie
#1 Romantic Hotel in Metairie
#1 Business Hotel in Metairie
Price Range: $79 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
If using a GPS system please put in 4601 Utica Street to get directly to us. ... more   less 
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Metairie
Sleep Inn Metairie
Metairie Sleep Inn

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