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“Smells so Fresh!!”

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Hampton Inn Metairie
Ranked #7 of 24 Hotels in Metairie
Reviewed August 6, 2013

As soon as we entered the room, we could smell the freshness. Everything was clean, beds were a good size for family of four (2 Adults, 2 Children), parking was convenient (access to car directly from 2nd level). Mall with Macys and Dillards right across the street. Places to eat and shop very close by. Two thumbs up!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Mona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 - 505 of 602 reviews

Reviewed August 6, 2013

Great place, easy access, Acme Oyster very close, good breakfast selection, parking close by, lighted, safe, close to interstate, little bit difficult to find, but once there, easy, would stay here again if in New Orleans for personal family times

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

We can always count on our home away from home. This hotel has all the amenities we need. There is a microwave & mini fridge in the room. Breakfast in the lobby. internet. Workout room. Pool. Beds are comfortable. Location is good. Makes our business trips home to Metairie quite comfortable.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Jacquelin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

All of the staff was courteous but one gentleman went above and beyond in order to facilitate my ability to make a presentsion while in Metarie on business. I will definitely stay there on my next trip.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Frank O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

Hampton Inn Meterie was really nice and clean. The hotel was about 15 minutes for the convention center and the Superdome. The drivers would drop us at the designated stop. We were able to get a cab back...the cost was $23.50 - which wasn't to bad. Pick-up and drop-off to and from airport was timely. We were very satisfied with the services offered. Please increase their salaries...Great team of people...a family environment. Thanks for the GREAT hospitality.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Jannesha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

(1) SHUTTLE SERVICE - USELESS!
they will tell you it is complimentary and they are just 20 mins away from the airport and the french quarter. when you arrive at the airport, they will tell you to take a cab! when you ask for the shuttle to the quarter they will tell you, they only have two trips 10:30 am / 6:30pm.

(2) FRONT DESK - NO ONE KNOWS ANYTHING, and they contradict each other on every question/ answer they give a GUEST!


(3) MANAGER - DOES NOT EXIST
you have an issue with reservation on a holiday and they expect you to sit and wait in your hotel for a manager that DOES NOT COME IN AT ALL. we were told MONICA or NIKKI will call and NEITHER ONE EVER DID by 11:30am!!!!


If you want to spend everyday of your holiday vacation discussing with a different front desk rep and never talking to a manager HAMPTON INN IS YOUR PLACE!

STAY AWAY if you want to relax and enjoy your vacation stree free!!!!

  • Stayed: July 2013, traveled as a couple
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1  Thank rentAcar4dishotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Hampton Inn Metairie, responded to this reviewResponded July 11, 2013

Please accept our sincere apologies for the poor experience you had during your recent stay with us. We regret the poor impression we have made as we strive to make every guests' visit a pleasant one through our service and amenities. We will use your comments as part of our ongoing training for guest satisfaction and hope you will return to stay with us the next time you visit the area. If we may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact our offices directly.

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Reviewed July 1, 2013

Would never stay in hampton inn again door didn't lock and maintenance wouldn't fix we spend 2 days in the room where cable kept going out and we had to keep unplugging and plug it back in to keep it working. Maintenance came down two different times and never fixed anything. he said to open up the door and slam it as hard as you can and it will lock. this also upset the neighboring room. Maintenance also told us when cable goes out he doesn't know what was wrong with it just keep unplugging it and plug it back in. We did this on about 4 to 5 different times. It only worked 1/2 the time Very lazy maintenance staff

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Hampton Inn Metairie, responded to this reviewResponded July 8, 2013

Thank you for taking the time to review your stay with us. I would like to apologize for the inconveniences you experienced during your stay with us. We try to always go above and beyond for our guests and I am very sorry to hear that we were unable to do that for you.
I want you to know that all of the inconveniences you experienced will be addressed with the proper departments and we hope that we can have the chance to have you as a guest in the future and will be able to exceed your expectations as we always try to do.
Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Metairie

Address: 2730 N Causeway Blvd, Metairie, LA 70002-6030
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Price Range: $113 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Metairie 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Discover the warmth of Southern hospitality in Metairie. Enjoy easy access to downtown New Orleans and Louis Armstrong International Airport from the Hampton Inn Metairie hotel. We offer a 24-hour complimentary shuttle to the airport, a twice daily shuttle to downtown New Orleans, and a local shuttle to any Metairie business, restaurant or attraction within a three-mile radius of the hotel. Walk just a couple of blocks for fabulous shopping at the Lakeside Mall, head downtown to visit the historic French Quarter with its historic architecture, bustling bars, and famous restaurants, catch a game at the Mercedes-Benz Superdome or take the kids to the Audubon Zoo, Aquarium and Insectarium. Our Metairie hotel offers a convenient and comfortable base with all you need for work and relaxation delivered with a personal touch. Settle in to a cozy guest room with free high-speed internet access, a clean and fresh Hampton bed(R), complete with refrigerator and microwave. Set up for your day with Hampton's complimentary hot breakfast or on busy weekdays grab one of our complimentary Hampton On the Run(R) Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Keep in touch at the business center and hold a meeting for up to 25 guests in our meeting room. Have fun with the family at the outdoor pool or keep on top of your exercise regime at the fitness center. Sample New Orleans-style cuisine at our Manager's Reception, available Monday to Thursday, and enjoy delicious cookies each afternoon. ... more   less 
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Also Known As:
Hampton Inn Metairie Hotel Metairie
Metairie Hampton Inn

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