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“Right on interstate but quiet - amazing” 4 of 5 stars
Review of Hampton Inn Metairie

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Hampton Inn Metairie
Ranked #4 of 22 Hotels in Metairie
Certificate of Excellence
Flora, MS
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Right on interstate but quiet - amazing”
4 of 5 stars Reviewed September 9, 2012

The hotel is right ON the interstate and I slept in a room on the interstate side but it was nice and quiet. The was very clean and comfortable. The usual great Hampton clean bed and good breakfast. Also the parking garage was easy to access the hotel.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank annet108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
    170
    139
    68
    33
    14
See reviews for
159
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Mobile, Alabama
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 22, 2012

I have stayed at this property twice. Not impressed with either visit. The room was pretty standard fare for Hampton with the exception of not having a fridge or microwave in the room. Staff at reception was average and did not blow me away with customer service. Just seemed like they were going through the motions....checking in, checking out. This property charges an average
rate for the area, but without a whole lot of perks. I'll stay here again as the rooms are clean, relatively quiet and the property is close to where my business is in Baton Rouge.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank pslandry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester Hills
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 31, 2012

The servoce and room readiness was great. They provided prompt shuttle service from airport to hotel. Hotel people were friendly and helpful. Business center has convenient to use. The pool was not so claen, many debris in the pool. Overall, this is a good place to stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Chialing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2012

We decided last minute to attend the Essence Festival on Saturday, July 7, 2012. Searched diligently for a hotel since many were booked months ahead. I was delighted to see Hampton Inn had rooms available, read the reviews...happy. So glad I booked hotel at the Hampton Inn Metairie perfect choice, free shuttle to and from airport and free breakfast which was great. We were able to check in early, as well as the server extended the breakfast buffet to allow latecomers to eat. Also, like the complimentary shuttle to Decatur Street twice a day, we did not make the time schedule so we took a cab to the Convention Center and later walked to the Superdome, cheaper if you join in with 4 or more people. Cab ride was not long nor was their any construction in or around the hotel, smooth sailing all around. Really like the gift package upon arrival, nice clean room with fridge, safe environment, and friendly professional staff. Great Experience will stay again! Thanks CoCo - Georgia

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CoCo1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 8, 2012

We just checked out of this hotel after a three night stay. The room was nice and clean. My only gripe would be no in-room safe. Your valuables would need to be secured in a safe at the front desk. The process was too much of an inconvenience. So I decided to keep my valuables with me. The staff was friendly and the breakfast was great! We will definitely stay here again when in New Orleans.

Room Tip: Ask for a room on the second floor for quick and easy access to the second level of the garage.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Polk, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2012

I recommend any one with kids to stay at Hampton Hotel at Metairie if you plan to visit New Orleans. This Hotel is only about 10 to 15 minutes to Downtown New Orleans, Great buffet breakfast, great customer service, rooms are clean, Wii, cable TV and nice small swimming pool. I and my family enjoy our time in Hampton hotel.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank joshua f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guntersville, Alabama, United States
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 21, 2012

I am mobility challenged and need a handicap room with roll in shower. Well, the room we were given was at the very end of the first floor by the exit door. The room had been retrofitted to make this a roll in shower so when you took a shower the water ran all over the bathroom floor and into the hallway of the room. This made the bathroom very slippery so I had to hold on to my husband to exit the room. But this isn't the worse of it. The room is opposite the service closet/room and the staff used it all night long, talking and making noise enough to wake me up. Still not the worse, there was highway construction going on so it was difficult to reach the back of the hotel but it was doable as we did it. But everyone was told to park anywhere, which also meant non-handicapped parked in the few handicapped spots available and to make matters worse, the manager cordoned off (by putting in an orange cone) the handicap spot closest to the door so his "best" customer could plug in his electric car. The "best" customer was not handicapped and there were places in the back where he could have plugged in his car. When we complained, we were ignored. Nothing was done. We asked to speak to the manager but he wouldn't speak to us. We were told to park in the back as it is closer to your room, but there was no curb cut in the back so I wouldn't be able to get to the parking lot with my mobility chair.
We will never stay at this Hampton Inn again. The manager should be fired.
It took me a while to write this review as I had some medical issues that needed to be done when we returned from our vacation.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Metairie, responded to this review, June 25, 2012
Thank you for your review. I always enjoy hearing from our guests and I am very sorry that the comfort of your stay was interrupted by the safety hazards in the bathroom and the inconvenience of the parking. I have taken your comments to our team to correct these issues. Again, we are very sorry for the inconveniences you and your husband experienced. The next time you have the chance to travel to Metairie, I do hope that you will be our guest again at the Hampton Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Metairie

Property: Hampton Inn Metairie
Address: 2730 N Causeway Blvd, Metairie, LA 70002-6030
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Metairie 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Discover the warmth of Southern hospitality in Metairie. Enjoy easy access to downtown New Orleans and Louis Armstrong International Airport from the Hampton Inn Metairie hotel. We offer a 24-hour complimentary shuttle to the airport, a twice daily shuttle to downtown New Orleans, and a local shuttle to any Metairie business, restaurant or attraction within a three-mile radius of the hotel. Walk just a couple of blocks for fabulous shopping at the Lakeside Mall, head downtown to visit the historic French Quarter with its historic architecture, bustling bars, and famous restaurants, catch a game at the Mercedes-Benz Superdome or take the kids to the Audubon Zoo, Aquarium and Insectarium. Our Metairie hotel offers a convenient and comfortable base with all you need for work and relaxation delivered with a personal touch. Settle in to a cozy guest room with free high-speed internet access, a clean and fresh Hampton bed(R), complete with refrigerator and microwave. Set up for your day with Hampton's complimentary hot breakfast or on busy weekdays grab one of our complimentary Hampton On the Run(R) Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Keep in touch at the business center and hold a meeting for up to 25 guests in our meeting room. Have fun with the family at the outdoor pool or keep on top of your exercise regime at the fitness center. Sample New Orleans-style cuisine at our Manager's Reception, available Monday to Thursday, and enjoy delicious cookies each afternoon. ... more   less 
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Also Known As:
Hampton Inn Metairie Hotel Metairie
Metairie Hampton Inn

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