Where should i start? How about nobody to handle your bags to your room. No ice machine on the floor. Concierge level club closed. Only 2 towels per room.Phone messaging service not reliable. room not cleaned until 5:30pm. The Pool and Hot tub closed on New Years Day. Front desk phone rings and rings. No personel at front desk during day, you have to use your cell phone to call them. When finally open, the helath club pool is loaded with germs, and the hot tub reeks of Pseudomonas. We actually called the Jefferson Parrish Dept of Health. The main hotel restaurant was closed, and all of this, was over the sold out New Years Holiday, while the Sugar bowl was in town. The place is horribly understaffed and those that are there, can be real slackers. We cannot believe we paid $159 per night for this place. Look elsewhere!
- Official Description (provided by the hotel):
- Discover an oasis of luxury along the scenic shores of Lake Pontchartrain, at the New Orleans Marriott Metairie at Lakeway. Winner of the AAA Four Diamond Award and 2012 TripAdvisor Award of Excellence, we set higher standards of service for New Orleans. As Metairie's first full-service Marriott Hotel, we merge the grandeur of the past with the technology and comfort of today. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott, Expedia, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your New Orleans Marriott Metairie at Lakeway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott New Orleans Metairie At Lakeway Hotel Metairie
- Marriott Metairie
- Metairie Marriott