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New Orleans Marriott Metairie at Lakeway
Ranked #9 of 24 Hotels in Metairie
Reviewed December 15, 2011

Clean room with nice furnishings, comfortable beds and chair, good service, helpful staff, nice view of the lake, good restaurant.

  • Stayed: December 2011, traveled with family
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Thank HMBsport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded December 20, 2011

Thank you for letting us know about your stay at the New Orleans Marriott Metairie at Lakeway. It warms our heart to learn that you left our hotel satisfied and well rested and we look forward to welcoming you back in the very near future.

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372 - 378 of 436 reviews

Reviewed December 11, 2011

We stayed on a complimentary night as we were checking out hotels in the New Orleans area for a reunion. This Marriott is at the top of our list - everyone was friendly, caring, the dining room (although a bit slow), offered high quality food. Drinks were excellent. The room was comfortable, immaculate with a great view of the Lake.

Room Tip: ask for a view - no extra charage
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  • Stayed: December 2011, traveled as a couple
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Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded December 20, 2011

What a great way to discover the New Orleans area and get a night away at the same time! The New Orleans Marriott Metairie at Lakeway is a perfect venue for a family reunion where you can find everything you need to celebrate life’s grand occasions right on the shores of picturesque Lake Pontchartrain. It would be our pleasure to assist you in hosting your reunion and providing you with the personalized service we strive to afford every guest. Thank you for the great review.

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Reviewed November 29, 2011

This is a solid Marriott. The standard room is good sized with a very comfortable bed. The views can be great, with many overlooking the lake and others with downtown New Orleans in the distance. The one downside is there isn't really within walking distance, though there are many options within an easy drive. Check-in is very quick and easy. They validate parking at the attached parking garage, so there is plenty of parking. Overall a very pleasant stay.

Room Tip: Get one with a lake view, if possible.
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  • Stayed: November 2011, traveled on business
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Thank FJOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded December 6, 2011

The New Orleans Marriott Metairie is in a location that provides exceptional accessibility to many downtown Metairie and New Orleans attractions, but yet is removed enough to allow for a quiet night’s rest. We’re thrilled to see that you enjoyed the views of Lake Pontchartrain and that our convenient parking garage worked out so well for you. It would be our pleasure to welcome you back in the near future. Thank you for the review.

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Reviewed November 19, 2011

This is such a sweet hotel. Food is great, room is huge, bed is comfy. Used the fitness center Monday night and had the place to myself. Very friendly staff. Highly recommended!

  • Stayed: November 2011
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Thank diamosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded December 6, 2011

How wonderful that you enjoyed our Revive Bedding and were able to unwind at our state-of-the-art fitness center. The New Orleans Marriott Metairie at Lakeway always tries to be a comfortable home-away-from-home and it was our pleasure to make your stay so pleasant. Thank you for the kind recommendation and come stay with again very soon!

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Reviewed November 8, 2011

It was tucked back into a business division. There was quite a bit of construction going on in the area so you really had to watch to make sure you found your exit. This was the second time ive stayed at this location. Its always clean, the girls that greet you behind the counter are very curtious (and attaractive, but thats not all that important). Clean rooms, good stay.

I stay at several Marriotts a year for work. This is right up there with the rest. Decent place to stay and its not far from one of my favorite places to eat in Metairie, Dragos. Acme Oyster is very close too.

  • Stayed: February 2011, traveled on business
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Thank JeramieOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded November 15, 2011

Drago’s, home of the original charbroiled oysters, is a local favorite and a place everyone should try when staying at the New Orleans Marriott Metairie at Lakeway. We love hearing from our repeat guests and do appreciate your kind words regarding our staff and your accommodations. Thank you for your great review and we look forward to your next visit with us.

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Reviewed October 31, 2011

In New Orleans for just the night and decided to stay at the Marriot on Causeway and was offered a choice of lake view or city view. I chose lakeview. The hotel was great and the room was nice, windows on one wall with great light exposure. BUT the view could have been better. Loved the view but next time will ask for the room with more of the lake exposure. My view was of adjourning neighborhood and the office complex which blocks the great view of the lake. I could see some of the lake but not what the website shows.

Room Tip: 1213 room with a view of complex and some of the lake.
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  • Stayed: October 2011, traveled on business
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Thank vacationneededs53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded November 7, 2011

Thank you for your kind review. We truly appreciate it when our guests take the time to let us know about their stay at the New Orleans Marriott Metairie at Lakeway. Please accept our apologies that the room you stayed in did not have the wonderful view of Lake Pontchartrain that you expected. On your next visit, please let us know if there is anything we can do to make your stay more enjoyable and we hope you can stay a bit longer.

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Reviewed October 9, 2011

I stayed at this hotel for a weekend in august. The hotel is very nice and spacious. The only problem is the lounges and restaurant on the premises close very early even on the weekend. And the parking garage is unsecured. My brother had his vehicle broken into while there just minutes after parking.

  • Stayed: August 2011
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Thank bull46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMetairie, General Manager at New Orleans Marriott Metairie at Lakeway, responded to this reviewResponded October 18, 2011

Thank you for your feedback. We are happy to learn that you enjoyed your stay at our hotel, but can understand your frustration in not having the restaurant open when you needed it. Both Bistro 38 and Perks Coffee House are open for breakfast, lunch and dinner and our website offers some helpful advice on finding local dining options. While we regret to learn of your brother’s unfortunate event, we do offer valet parking that provides secured parking and peace of mind to our guests. We hope to have the opportunity to welcome you back.

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Additional Information about New Orleans Marriott Metairie at Lakeway

Address: 3838 N Causeway Blvd, Metairie, LA 70002-8194 (Formerly New Orleans Lakeside Hotel)
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Metairie
#4 Business Hotel in Metairie
Price Range: $108 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott Metairie at Lakeway 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Discover an oasis of luxury along the scenic shores of Lake Pontchartrain, at the New Orleans Marriott Metairie at Lakeway. Winner of the AAA Four Diamond Award and 2012 TripAdvisor Award of Excellence, we set higher standards of service for New Orleans. As Metairie's first full-service Marriott Hotel, we merge the grandeur of the past with the technology and comfort of today. ... more   less 
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Also Known As:
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Marriott Metairie
Metairie Marriott

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