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“Manfield Louisana for Business”

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Super 8 Mansfield LA
Ranked #3 of 4 Hotels in Mansfield
Reviewed December 8, 2012

  • Stayed: December 2012, traveled on business
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Review collected in partnership with Super 8
Thank MONEEK S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dorothy C, Manager at Super 8 Mansfield LA, responded to this reviewResponded June 23, 2013

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83 - 89 of 102 reviews

Reviewed December 2, 2012

Dorothy, On-site manager; Ann, Housekeeping Supervisor, and Brenda, Desk Clerk have made this Super 8 a great night's stay. The room was super clean. Sheets were crispy fresh along with 5 comfortable pillows on a comfy king sized bed. These girls pay attention to details and it works. Everything they did for us was with a smile and a question of what else can I do for you? The breakfast was a hot breakfast (was expecting much less). The room had a new air conditioner and was quite spacious. If I go back to Natchitoches for the Christmas Light celebration, I'd certainly stay here to break up the drive from my house. Congratulations girls, you made us very happy.

Room Tip: It is near a railroad track. But we're not light sleepers and it didn't matter. We got a g...
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  • Stayed: November 2012, traveled with family
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Thank Bernice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy C, Front Office Manager at Super 8 Mansfield LA, responded to this reviewResponded June 23, 2013

Smiling service is great and grinning customers are even better. Thanks for you input and we look forward to seeing you smiling face again real soon.

The Staff & Management at the Super 8 Mansfield, LA

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Reviewed November 21, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Super 8
Thank Patricia J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dorothy C, Front Office Manager at Super 8 Mansfield LA, responded to this reviewResponded June 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 2, 2012 via mobile

I booked this room based completely on the reviews on TripAdvisor....Usually you can trust those reviews... Not in this case!
We were given keys to a room that was already occupied, what a surprise to all who were affected by my husband walking into their room after they had retired for the evening. We got another room, it was painted in nice colors, nice bedding and plenty of towels. It was also filthy!
The door frames were black in places, from dirt not mold, the tub was so bad that we decided to for go a shower, there was blood in the sink, electrical outlets not covered and the A/C did not work. Fortunately it wasn't that hot last night.
The only positive was that the sheets were clean and the bed was comfortable.
We opted to pass on their breakfast offerings because you would have to assume that the food prep area was just as dirty. Would not recommend this place to anyone, especially if you had a young child ( Heaven forbid they should crawl on that floor).

  • Stayed: November 2012
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1  Thank love-melinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy C, Front Office Manager at Super 8 Mansfield LA, responded to this reviewResponded June 23, 2013

What an embarrassing moment for the Super 8 Mansfield, LA! We have found some of the same issues and are working diligently to retrain and correct all these issues and more that you may have missed.
Thank you for your honest assessment of the motel back in November 2012, your comments confirm that we are on the right track to improve the guest experience here.
Good reviews are nice, but bad reviews make us know the truth about what needs to be worked on and made better.

If you can, and are in the area please make an extra effort to stop in and let us meet you and give you a free tour of the improvements.

Sincerely,

The New Management at the Super 8, Mansfield, LA June 2013

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Reviewed October 23, 2012

Wonderful hotel and exceptional staff!!! Dorothy, the manager, was SUPER helpful and accommodating! Would recommend this motel ANY time!! We will definitely be booking here again in the future when we are in the area.

  • Stayed: October 2012, traveled on business
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1  Thank Randall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy C, Manager at Super 8 Mansfield LA, responded to this reviewResponded June 23, 2013

Everyone likes wonderful and even these comments teach us what is important to our guests; both the happy ones and the not so happy ones.
Thanks for the comments,

The New Management at the Super 8 Mansfield, LA

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Reviewed October 16, 2012

This is, without a doubt, the greatest Super 8 on the planet. I'm not kidding. It is right up there with a Holiday Inn. It's fairly new and extremely clean. According to the girl at the front desk, the manager is very strict about their housekeeping and it shows. The rooms and grounds are spotless. I was shocked when I walked in. Every Super 8 I've stayed at has been pretty crappy, just a run down building on the side of the road. This place, though, is impeccable. Highly, highly recommended.

  • Stayed: October 2012, traveled on business
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Thank Kyle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky C, Public Relations Manager at Super 8 Mansfield LA, responded to this reviewResponded July 28, 2013

You have our respect and gratitude for making such a glowing review about our little place here in Mansfield.
We all work hard to make sure our guest receive the very best service and cleanliness as well.

Thanks for your comments and we look forward to meeting your lodging needs again here at the Super 8 Mansfield, LA

All of us here at the Super 8 in Mansfield, LA

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Reviewed October 4, 2012

It was our first time staying at a Super8 after a recommendation and we weren't disappointed. Our pre-booked room was ready as arranged. Reception very helpful, efficient and friendly. Clean, comfortable room - no problems whatsoever. The friendly Duty Manager recommended a nearby restaurant that turned out to be very good. Some recent staffing problems but no impact upon us. This Super8 provided everything expected and more with smiles. Would definitely stay there again.

  • Stayed: September 2012, traveled as a couple
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Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky C, Guest Relations Manager at Super 8 Mansfield LA, responded to this reviewResponded July 28, 2013

Always good to know that have achieved our goal of customer service excellence and wowing you.
We will keep working hard to make your stay with us here at the Super 8 Mansfield a real Wow experience.

All of us here at the Super 8 Mansfield, LA

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Additional Information about Super 8 Mansfield LA

Address: 1313 McArthur Dr, Mansfield, LA 71052-2909
Phone Number:
Location: United States > Louisiana > Mansfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Mansfield
Price Range: $67 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Mansfield LA 2*
Number of rooms: 40
Official Description (provided by the hotel):
Newest brand hotel in Mansfield, LA. Our location is great for easy access to Hwy 49, State Hwy 84 and downtown Mansfield, which happens to be the Parrish seat of Desoto Parrish. We have two stories of spacious rooms, 40 to be exact. Onsite guest laundry, vending, ice machine and a way cool BBQ area furnished with a gas grill for our guests to use and enjoy.We have been known to cook up a meal for our long term guests and it makes for a good break for those far from home. Our WiFi is high speed and available through out the hotel. We can even have a second shift of housekeeping for those crews working a 12 hour shift.We offer Corporate Lodging and even Creative Lodging Solutions and all our Wyndham Rewards repeat guests get a regal treat upon arrival and their points to boot.We have two large plants in our area, the Dolan Hills Lignite Mine and Power Plant (CLECO) and also the International Paper Mill. These two industry leaders and the plethora of oil and gas facilities in the Parrish keep this Louisiana Parrish hopping with business all the year round.In addition to industry, the parrish is home to several Civil War Historial Markers and battlegrounds full of history. Family reunions like this area as well, we are close to the Toledo Bend lake area and the adult playgrounds of casinos on the Red River in Bossier City and downtown Shreveport only 40 minutes away.Movies have been made in and around the area, specifically a sequel to the Big Foot movie. Area residents and hunters have stories to tell of personal encounters with the LA sasquatch. Hunting, fishing and off road adventures not to mention the rivers and lakes keep our area full of fun seekers.Logging is also a part of our landscape and this keeps the paper mills busy and reduces the fire concerns by keeping the undergrowth cleaned up. Ya'll have to come and check us out, we have history, movies, Cajun cooked steaks and lots of fun places to see and jump in. ... more   less 
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