After picking up a lodging pamphlet at the Louisiana Welcome Center, we called to see if we could get a room for the night at the Richmond Suites Hotel. We stayed the night in a clean but not fancy place but ah, the customer service is definitely 5-star. As soon as we arrived home the next day, I discovered I left my expensive (orthopedic type) pillow at the hotel. I immediately called the desk and spoke with Karen Hebert. She called house keeping and found my pillow, then called me back to tell me that she had it. I asked her if she would mail it and said I would be happy to pay for the shipping. She did ship it much to my delight. You are priceless, Karen.
- Official Description (provided by the hotel):
- Guests staying at this Lake Charles, Louisiana hotel will find convenient access to McNeese State University, the Lake Charles Beach and the Creole Nature Trail.Experience true Southern hospitality at an affordable rate while staying at the The Richmond Suites Hotel. Located near Interstate 10 in Lake Charles, Louisiana The Richmond Suites Hotel is minutes away from corporate locations , such as the Northrop Grumman Company and Petro Chemical Industries.The Richmond Suites Hotel offers 140 spacious, well-appointed guest rooms and suites each featuring cable satellite television with HBO® and free high-speed Internet access. Hotel guests will wake each morning to a complimentary hot breakfast buffet before enjoying an array of hotel amenities including an outdoor swimming pool and spa, fitness center, playground for children, guest laundry and a courtesy airport shuttle to Chennault International Airport, only four miles away. Business travelers will appreciate the full business services and meeting facilities accommodating up to 150 people.This Louisiana hotel is just three miles from casino gaming at the La Barge Casino and the Isle of Capri Casino. Guests will find an array of local restaurants nearby serving authentic Cajun and Creole delicacies. Visitors will also enjoy local events such as sports tournaments, family and class reunions, Contraband Days, Mardi Gras Festivals and the Marshland Festival.The Richmond Suites Hotel is proud to offer superior customer service and a convenient location in Lake Charles. Make a reservation today and save! ... more less
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- Also Known As:
- The Richmond Hotel Lake Charles
- Best Western Lake Charles
- Lake Charles Best Western