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“Does everyone in LA smoke?” 3 of 5 bubbles
Review of BEST WESTERN Bayou Inn & Suites

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BEST WESTERN Bayou Inn & Suites
Ranked #11 of 33 Hotels in Lake Charles
temecula, United States
2 reviews
“Does everyone in LA smoke?”
3 of 5 bubbles Reviewed March 10, 2014

Nice hotel, has a gate around it for security and well lit, but my room smelled like smoke. I asked for another and the second one smelled like smoke too. They should charge more for people smoke to offset cleaning costs.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

182 reviews from our community

Traveler rating
    77
    55
    23
    16
    11
See reviews for
47
69
5
35
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Aurich, Germany
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed March 6, 2014

Bad Management-no one checked on staff service. Bed not made in four days-clean sheets after 2 days-forget it. Business centre not working all four days. Room not cleaned at all on one day. Every day had to ask for milk/bread/coffee cups at breakfast time.It needs anew management

  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daphne, United States
1 review
3 of 5 bubbles Reviewed March 5, 2014

A fair rating for this hotel. Rooms are narrow and to my wife and I laid out weird. Room rate was acceptable but it is a basic motel. Ice machine on 1st floor out of order. Breakfast is a standard waffle maker (1), coffee, cereal (3), juice (2), pastries, bagels, fruit. Nothing to write home about.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lawrence R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 4, 2014 via mobile

I was traveling solo with my children and the front staff was so accommodating!! The room was very nice and clean and breakfast was delicious! They also gave me a great rate which was a huge bonus! We will definitely save this place on our map as a great place to stay:)

Stayed March 2014, traveled with family
Helpful?
Thank Miranda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We really appreciate your business and thank you for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

This hotel was clean, fully staffed and serviced, very good breakfast and the price was great! My only complaint is that the jacuzzi tub did not work. Other than that, the pillowtop mattress was AWESOME and the pillows were wonderful. I judge a hotel by the sleep I am able to get as I don't sleep well while away. I slept like a baby!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

The hotel was easy to find. The location is great. Upon arrival, the staff was friendly and signed us in very quickly. The room itself was very roomy and clean. The bed was good and the pillows were awesome. The entire room was thoroughly clean and we were impressed. The breakfast was decent and hot. The price per night stay on a weekend was really what drove me to book this hotel. Overall, it was a pleasant experience and if/when we return, we will use best western again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank glen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
Thank you for taking out the time to give us feedback on your stay. We really appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 18, 2014

Great hotel with clean rooms, inviting and comfortable beds and where you felt safe with the surroundings. Great location that was easy to get to. Great management and staff. Killer breakfast. There were also a great and wide variety of places to eat not far from the hotel. Lake Charles is also a nice, easy to navigate lakefront town. Would love to be there when it is warm enough to enjoy the water activities.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 826melvinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We really appreciate your business and thank you for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Bayou Inn & Suites

Property: BEST WESTERN Bayou Inn & Suites
Address: 1320 N Martin Luther King Hwy, Lake Charles, LA 70601-2051
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #11 of 33 Hotels in Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Bayou Inn & Suites 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
The BEST WESTERN Bayou Inn & Suites is located in Lake Charles, Louisiana off of Interstate 10 at Exit 33 North. We offer easy access to local restaurants, shopping, beaches, attractions, and casinos. Lake Charles provides recreational opportunities such as boating, fishing, and swimming and hotel guests will appreciate the eclectic selection of restaurants located nearby with a variety of cuisines from which to choose. ... more   less 
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