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“Renovated but still not up to great quality”

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Best Western Bayou Inn & Suites
Ranked #16 of 37 Hotels in Lake Charles
Reviewed October 2, 2013

The hotel was total renovated however, it lacks character, appeal and light. The room was dark and dreary. I asked for non-smoking however, it was clear that some smoking took place in the room from the smoke burns in the carpet and the smell of smoke. The door frame around the door seem to be extremely loose which caused the door to not secure itself close and safely lock. Honestly it was not renovated.....the hotel had a face lift. There is a big difference between renovating and a cosmetic face lift.

  • Stayed: October 2013, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank Kelly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded September 26, 2014

We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond

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190 - 196 of 201 reviews

Reviewed September 18, 2013

Of the different hotels we have stayed in in this same area over the past few years, this hotel is the best in terms of price and value. Safe; freeway close, fab breakfast and a pool! Close to market shopping and downtown restaurants. What more could you want?

  • Stayed: September 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank jobseeker201055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded September 26, 2014

Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

Overnight stay for a Casino weekend - The service was fast - Rooms clean and comfortable.Would definately stay here again. Location easy access to I-10. Lots of eateries in the area. Was able to get a room even on a Labor Day Week-end.

  • Stayed: September 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western
1  Thank Judy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded September 26, 2014

Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

This place is really nice, all new stuff very quite, great breakfast and the staff was amazing!!!!! The front desk staff is so friendly!!!!!!! They reminded my name each time I went to the desk and had a great personally.

  • Stayed: August 2013
    • Value
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3  Thank lrd0317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded September 26, 2014

Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2016 via mobile
Google Translation

Stayed: August 2016, traveled as a couple
Thank Gerberarosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2015
Google Translation

  • Stayed: October 2015, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Renée B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kavita P, General Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded January 11, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2015 via mobile
Google Translation

Stayed: September 2015, traveled as a couple
Thank Birgit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kavita P, General Manager at Best Western Bayou Inn & Suites, responded to this reviewResponded January 11, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Bayou Inn & Suites

Address: 1320 N Martin Luther King Hwy, Lake Charles, LA 70601-2051
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #16 of 37 Hotels in Lake Charles
Price Range: $83 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Bayou Inn & Suites 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
The BEST WESTERN Bayou Inn & Suites is located in Lake Charles, Louisiana off of Interstate 10 at Exit 33 North. We offer easy access to local restaurants, shopping, beaches, attractions, and casinos. Lake Charles provides recreational opportunities such as boating, fishing, and swimming and hotel guests will appreciate the eclectic selection of restaurants located nearby with a variety of cuisines from which to choose. ... more   less 
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