I stayed here for the night 6/15/13. First room I was put in the a/c didn't cool. Gave it time on high and as cold as it could go on thermostat and still didn't cool the room after 3 or 4 hours. I was upgraded to a "whirlpool" suite had problems with that a/c not cooling. The lady at the front desk came in and helped. Also said I would be given a 10% discount since the second room had problems too. I didn't get the 10% and was charged more for the so called upgrade. Spoke with someone after I noticed the charge on my card. I got the extra charged credited back but since the lady at the front desk no longer works there (two days later) I will not be given the 10% discount. I doubt I'll be staying at another America's Best Inn & Suites again.
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- Also Known As:
- America`s Best Hotel Lake Charles
- Best Hotel Lake Charles