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“Great beds,cool lobby, wonderful small bar, and amazing staff!”

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SpringHill Suites by Marriott Lake Charles
Ranked #6 of 34 Hotels in Lake Charles
Certificate of Excellence
San Angelo, Texas
Level 6 Contributor
332 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Great beds,cool lobby, wonderful small bar, and amazing staff!”
Reviewed April 10, 2013 via mobile

We got a bit turned around with trip advisors directions, called the hotel and they calmly and professionally redirected us. This is a cool hotel with 5 floors, a bar ( they make martinis!)and "hot breakfast" right off of the loop.. (a bit of traffic noise for those on the loop side.). The great bartender and front desk staff were so helpful and friendly. I could hang here for a while. They directed us to a wonderful local seafood restaurant also. The room is large with a separate toilet room and a great shower(no bath). Super beds and plenty of pillows. There is a couch and fridge too. Oh.. And a GREAT air-conditioner! Enjoy!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yokum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 30, 2013
We are thrilled to hear that you enjoyed your stay! Thank you for taking the time to let us know how we are doing. We are very excited to hear that you got to experience our wonderful staff and hotel. Hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
South Carolina
Level 5 Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 9, 2013

We stayed in the Lake Charles Springhill Suites because we had a free Marriott night & never visited Lake Charles. There are two casinos relatively near by. Maybe because it was free we were put around the corner from the elevator in a smaller suite with no view. It was clean, the exercise equipment was nice, and the breakfast was okay. Residence Inn & Fairfield Inn have more options at breakfast. What really made the place special was the shuttle driver. He drives to the closest casino every hour, but will take you whenever you want. When you are ready to get back, you just stand at the front of the casino whenever he says his schedule is, and he's there like clockwork. Very very nice complimentary service! Also the towels for the pool and exercise room are plush - SO much better than standard hotel towels!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Savannah6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 10, 2013
Thank you for taking the time to let us know how your stay was. We are excited about the new varieties that we are going to have for our breakfast. We hope that you will come back in the future and enjoy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level 5 Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 8, 2013

We stayed at the la quinta next door and we're disappointed because of the road noise. We didn't have a problem with this place. The hotel is new, clean, and comfortable. A great place for a through traveler.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank DonJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 9, 2013
We are sorry for the inconvenience of having to change hotels but we are glad that you got to experience what we have to offer. We hope to see you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bluff, CA
Level 6 Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 8, 2013

This is my second visit to Springhill Suites in Lake Charles, LA and like the first, it was outstanding. Visited here last April (2012) and their service, cleanliness and amenities are still outstanding. I stay at a lot of hotels during the year and this is truly a class act. The staff is always very friendly and accomodating. The rooms are hip, well appointed, and impeccably clean. Spacious rooms with couch, desk, fridge, microwave, shower in seperate room from toilet. The location is central to Lake Charles and provides easy access to the community. Again, an outstanding place to stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChangeAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 9, 2013
We really appreciate you taking the time to let us know how your stay was. It is wonderful to hear that you enjoyed your stay this time and the time before. We hope to see you back time and time again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adare, Ireland
Level 5 Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 2, 2013

Rooms are large with double queen beds. Also has a convertible sofa bed and nicely furnished. Has fridge and microwave. Has a separate toilet and sink which is good for family. Free continental breakfast and internet. Cleaning staff are very friendly. Hotel stays busy and on weekends could get noisy for rooms near the elevator.

Room Tip: stay as far from the elevators as possible whenstaying for a long period
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fatboyinitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 5, 2013
Thank you for taking the time to let us know how we are doing! We are so happy that you enjoyed your stay! We hope to see you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 28, 2013

We recently stayed here on our way to Florida, and I couldn't have been more pleased. The rooms looked almost brand new with a funky modern design. Everything was clean and comfortable, which are my two biggest concerns with a hotel when traveling with family. The hotel is conveniently located right of I-210, and there are several restaurants and a Target nearby. Excellent hotel . . . one I will definitely stay at when passing that way again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, April 1, 2013
Thank you for taking the time to let us know how we are doing. We are thrilled that you enjoyed your stay! We love our location also. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

I made reservations for this hotel for me and my husband. The room rate was a weekend rate of $99 a night. At the last minute my husband couldn't make it and a friend came instead. The front desk make several last minute changes to my reservation upon arrival including accommodating an early check-in, a request in which side of the hotel we were on, the type of bed arrangements and at 1am in the morning, a late check-out the next morning. Both front desk attendees were polite and friendly. I realize some of these requests were subject to availability but I was still extremely grateful. The hotel is clean and modern. The bed was comfortable. Housekeeping did a great job. It, along with a few other hotels, are nearby the casino and several sit-down restaurants. The breakfast was on par with hotels in this price-range. I just made more reservations for the end of this month.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites by Marriott Lake Charles, responded to this review, March 21, 2013
Thank you for taking the time to let us know how we are doing. We are glad that you enjoyed your stay and that you got to experience how helpful our front desk staff is! We are very excited to hear that you will be coming back to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Lake Charles

Property: SpringHill Suites by Marriott Lake Charles
Address: 1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#2 Business Hotel in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Official Description (provided by the hotel):
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

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