We just got home from our stay at this Springhill. Great, clean hotel. Warm and friendly staff, nice large rooms, and a fun environment. This place was 5 star! Wish I could speak as highly about the casino down the street. More
We just got home from our stay at this Springhill. Great, clean hotel. Warm and friendly staff, nice large rooms, and a fun environment. This place was 5 star! Wish I could speak as highly about the casino down the street. MoreShow less
Thank you so much for taking the time to leave us your feedback. We always strive to have five star service. We are really happy to hear that you enjoyed your stay!
All the staff are the tops. Pleasant, sincere, most helpful. The place is very clean and bright.
Location is very good. It's close to local restaurants, as there is no lunch or dinner dining on the property. The rooms do not have bathtubs, just shower, which is very large.
Thank you very much for your review. We are glad to hear that you enjoyed your stay. We hope you can come again soon. Maybe next time you will be traveling for vacation so you can enjoy more of what Lake Charles has to offer.
Pricey for the area but considering the location it's worth it! Wish they had healthier options at breakfast but it's free so you can't be picky. Even number rooms are best as the odds are on the freeway side and can be noisey. They have a small bar.as well. Nice for a night cap without having to leave the property.
Thank you for staying at our hotel and for the feedback. We have started carrying Greek yogurt and are looking at placing a larger variety of fruit in the breakfast area. We appreciate your input and we hope to see you again.
This hotel is new and very nice, clean, and peaceful. Very enjoyable stay. the staff was REALLY nice and they have a complimentary shuttle to the casino that runs from 5 pm to 1 am. This is an awesome option if you would like to have a drink at the casino.
Great to hear! We really appreciate your feedback. We strive to meet all of our guests' needs and it is assuring to hear that we met your expectations. We look forward to your return.
First impression was great. Desk attendant was very professional and kind. Made us feel very welcome. We asked about place to eat and was given a menu and a map. Staff went way beyond what was expected. I forgot my razor and was going to buy one from the lobby. Desk attendant said that they had complementary ones for no charge. Our room was on the side next to the road. There was some road noise but did not hear it once we were asleep. European style to the room was very nice. The only reason I gave Spring Hill a 5 is because I couldn't give them a 6. Very nice place. Will stay there again.
It's great to hear that our staff is going above and beyond for our guests. We strive to make an impression on anyone who comes to SpringHill Suites Lake Charles. We appreciate the feedback and we hope to see you again!
Visiting parts of Louisiana, we stayed at the SpringHill Suites Lake Charles. The staff got us checked in quickly and was very friendly. We stayed for only two nights for $298.00. We had a King size bed and it was very comfortable. The room was clean and had a European feel to the décor. We did take advantage of the shuttle to the casino it was quite nice. The enormous flat screen TV was a surprise. They supplied us with plenty of towels for the pool.
Thank you for your feedback. I am happy that you enjoyed your stay. I am glad that we were able to help you experience Southwest Louisiana.