I want to start by saying that the front desk staff at the hotel are very friendly. This hotel is not in the best neighborhood, but because it appeared to be very new from the outside, we got past that. The particular weekend that we stayed, there were alot of kids there, I believe there was some sort of baseball tournament going on. Kids were running up and down the hallway and knocking on doors (our door was knocked on twice, we opened it to see kids laughing and running away full force) all times of the night and early morning on our floor and above our heads. Now I understand kids will be kids, but the hotel should have considered putting the kids and their families on the 1st and 2nd floors and all other guest on the higher floors.
My main problem with this hotel is despite the shiny new outside, the rooms are filthy!! We discovered two live roaches in the bathtub and someones contact lens just laying (not in the case) on the coffee bar. This let me know that cleaning is subpar at best at this hotel. For those reasons, we will not return.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s CafÃ© bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Lake Charles South