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“It was truly a Comfort Stay”

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Comfort Inn Lake Charles
Ranked #12 of 34 Hotels in Lake Charles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“It was truly a Comfort Stay”
Reviewed September 3, 2012

After reading so many of the reviews, I had already Pre judged the this place, first I had called and asked for some of the names that were in some of the reviews and was glad to know that they no longer worked at the comfort inn. Needless to say my stay here was very pleasant one, I am a firm believer of believe none of what you hear and only half of what you see.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ericbchillin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, September 10, 2012
Thanks for trying it for yourself. We appreciate hearing from our guests, and look forward to continuing to hear from you regarding your future stays with us at the Comfort Inn Lake Charles.
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136 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Lake Charles, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 30, 2012

Shaunda works with hard prepaing tasty breakfast.There is a large variety of food to choose from. The morning breakfast is always on time. She has time to listen to your comments. She explains how to work the equipment without being seemingly busy and tired. She makes sure she greets everyone. She is a very friendly and helpful person.

Room Tip: location and workers are helpful.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Betty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, September 10, 2012
Thanks for your kind comments, we look forward to welcoming you back again soon. Next time visit choice hotels for the very best available rate.
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Vancouver, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 24, 2012

We stayed in this hotel for one night after booking online that morning. The hotel is located along a standard commercial strip close to freeways and downtown Lake Charles. It is easy access - even walking distance - to various fast food and chain restaurants. The hotel is newer and appears to be frequented by construction and oil company employees on business trips.

The front-desk staff was friendly and efficient. From the parking lot it appeared that one of the third floor rooms had had a fire; we asked about it and the front desk staff said the air conditioner had started a fire in one of the rooms but no one was hurt. This was a bit disconcerting, and if I were the hotel I'd get this fixed pronto because it doesn't create a good first impression, but the front desk handled our questions about it professionally. When we checked into our room it was clearly undergoing a renovation (painting equipment, furniture pushed to the side), so we went back to the front desk and they were very apologetic and assigned us to another room very quickly.

The room itself is a standard chain motel room: clean, quiet, comfortable. Good bed, flat screen TV, clean bathroom. Nothing exceptional, but nothing wrong either. Free wifi with strong signal, which is a plus.

Breakfast in the morning was a kind of serve-yourself affair; a few hot things (waffles, porridge), some pastries and cereal and juice. Not bad value, really, and good enough to start the day properly.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StocktonToMalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, August 29, 2012
Thank you so much for your accurate and fitting description of our hotels location. We also appreciate your business and your comments on your stay with us. We are pleased that you found the Comfort Inn Lake Charles convenient and within walking distance to many restaurants. Also, that our front-desk staff was friendly and efficient. As you were told we are working very diligently to get the room repaired where the fire recently occurred and are delighted to report that no one was injured and that the fire was contained to one room. I would like to apologize for the inconvenience you experienced at check-in when entering your first assigned room. We were happy to hear that you found the room to be clean, quiet, and comfortable, with a good bed, flat screen TV, and clean bathroom. We hope to see you again in the future when traveling to the Lake Charles area, and invite you to reserve via choice hotels website for the best available rate.

Sincerely,
Midge
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Pueblo, Colorado
1 review
Reviewed August 7, 2012

Shaunda who was in charge of the breakfast area was very personable, and ran an excellently prepared and tasty breakfast as well as VERY clean. We were delighted with everything this hotel had to offer.
We stayed in a suite and found it very reasonably priced, clean, and had every amenity we needed.

  • Stayed July 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, August 13, 2012
Thank you so much for recognizing Shaunda's talents and personal traits. Shaunda is definitely a great asset to our team. We appreciate her as well as the time you took to review the first class service you received while a guest of our Comfort Inn Lake Charles. We look forward to welcoming you back again on your next trip to the Lake Charles area. Next time you travel consider ChoiceHotels website for the very best rate.
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Victoria, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2012

Well kept hotel, clean room and friendly staff, especially Shaunda who is in charge of the breakfast area. We stayed in 5 different Choice Hotels on this trip and this one had the best breakfast of them all. Shaunda worked hard to keep the breakfast clean and well stocked. We even had bacon. None of the other hotels at which we stayed offered it.

The only downside to the stay was the odor of smoke in the hall. We had a non-smoking room but there were smoking rooms nearby. Please consider making this a smoke free hotel.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, August 6, 2012
Thank you for your review, we are happy to hear that you enjoyed your stay. Also that you found our staff to be friendly and the hotel clean and well kept. We have passed your comments onto management for their review of the non smoking recommendation. Thanks again, Midge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clermont, Florida
1 review
Reviewed July 17, 2012

We recently stayed in the Comfort Inn Lake Charles during my fathers illness and passing. The staff at the hotel were kind and sensitive to our situation. The room was clean and well-kept. But the best part of our stay was Shaunda the breakfast girl. The coffee was always hot and fresh. The breakfast was fresh and well-stocked at all times. Shaunda was friendly and accommodating. The morning my father passed, we got a call at 5 am and had to rush to the hospital. The breakfast didn't start until 6 am, but Shaunda already had fresh coffee ready for us. We really appreciated the great breakfast every day as we dealt with a difficult time in our lives.

Room Tip: I do not recommend the suite if you intend to sleep on the sofa bed. Not comfortable.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scilady98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, July 19, 2012
Thank you for your kind words, we are very happy to have Shaunda as a part of our team. We hope to welcome you in the future under far less painful circumstances. May hope and peace be yours today and always. With deepest sympathy Comfort Inn Lake Charles.
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2012

Rooms were very clean, staff was nice i would definitely stay here again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa011172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review, July 19, 2012
Thanks we are happy to hear that you found our rooms to be very clean, and our staff nice. We look forward to welcoming you again at the Comfort Inn Lake Charles in the near future. Next time visit choice hotels website for the very best available rate when traveling.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Lake Charles

Property: Comfort Inn Lake Charles
Address: 607 E Prien Lake Rd, Lake Charles, LA 70601-8611
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 34 Hotels in Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Lake Charles 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
Our 71 room hotel is recently renovated offering hot breakfast daily. Comfort Inn Lake Charles is centrally located nearby McNeese State University, Prien Lake Mall, Burton Coliseum, Lake Charles Regional Airport, and Lake Charles Casinos. Call today to book your stay in the Lake Charles area at the best rate. Offering third party casino shuttle service on Friday and Saturday nights from 5pm- 2am. ... more   less 
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Also Known As:
Lake Charles Comfort Inn

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