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“Great Repeat Visit”

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The Garden Plaza Hotel
Ranked #40 of 50 Hotels in Lafayette
Reviewed June 29, 2011

My recent stay deserves special comment.
I've stayed at the Conference Center on occasion each of the last three years. It's an ideal location to gather and visit with family and friends in the area. I've returned repeatedly because on each occasion I've had a very satisfactory stay.
This stay, however, was exceptional:
From the planning phase handled by EMILY, who very efficiently helped us coordinate the planning for myself and other out-of-area relatives, including two disabled people;
Thru the accomodation phase handled by LAUREN who was able to assign the best available space to meet our needs;
To the check-out phase when TAHAKA helped us make a smooth exit.
There is yet more praise deserving:
SYLVIA, and the Restaurant staff gave me a birthday sendoff I'll never forget - devoted attention that included a serenade worthy of American Idol.
Thank You All.
I hope your value to the facility recieves the recognition it deserves.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank aarongrace_526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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401 - 407 of 485 reviews

Reviewed June 27, 2011

All of the personnel at the Holiday Inn-front desk, room service, restrurant, even grounds maintanace monitored us to make sure that if we would have any concerns, they would be there for a quick resolution.
Holiday Inn Lafayette did an outstanding job of representing the customer then the company.
This is to advise all that we are officially out of the hunt for a hotel. From now forward, its Holiday Inn, even if a special is running down the street.

Lloyd E Roberts

Room Tip: Just call them and they will take it from their
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  • Stayed: June 2011, traveled with family
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Thank rookietraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2011

Stayed at this property for several months. Very nice experience.

  • Stayed: March 2011, traveled on business
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Thank FreewayCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2011

I stayed because of the rain. It turned out to be one of the best nights sleep in a long time. Comfortable, quiet, and clean room with a great breakfast. I travel I-10 a lot and just found a "Gem". I will be back.

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
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Thank i10hogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2011

It makes a difference when u can go and stay at a place and feel welcomed. The staff was friendly and anything i needed i was provided. Special thanks to Ms. Sylvia Lands and the staff in the restaurant. You guys were the icing on the cake to our stay and you will be seeing us again. Thanks again!!!!!!!

Stayed: June 2011, traveled with family
Thank lawsim209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2011

We came with 3 kids, and the only reason we choose here is because they have an indoor pool. Room is not very spacious, but it is clean as you would have expected. Staffs are friendly and very helpful. I am surprised with the charge they put on my card, their T.V. is still the bulky out-dated version, where are the flat screens? Breakfast buffet taste terrible. Scrambled eggs are dry and tasteless, frech toasts are dry, bread is dry and hard... We probably should have just eat in McDonald's.

  • Stayed: June 2011, traveled with family
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1  Thank deborah_fung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebuchert, General Manager at The Garden Plaza Hotel, responded to this reviewResponded June 27, 2011

Ms. Fung, I wish to thank you for selecting the Holiday Inn Lafayette, and your positive comments regarding our staff friendliness. Normally we have very positive reviews regarding our Bistro food, especially the cooked to order breakfast. It appears from your review you elected to eat directly from the buffet and its product as you have described failed to meet our standards. We have held a meeting with our breakfast cook and wait staff providing them your feedback. As a result of your experience we have adjusted the breakfast package rate from your bill. Look for an adjustment to reflect on your credit card. Again thank you for selecting our hotel while in Lafayette.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2011

The staff is very friendly and helpful. The hotel was very clean. This isn't the fanciest hotel around, but it is very nice and spacious (HUGE). More than I expected. They even gave us bedding for our air matress since we were 5 in our room without asking! The rooms aren't anything special, but they are a good size.The pool did get a little rowdy on Saturday, but the staff took care of that. Overall an excellent well-kept hotel. We will be back!

Room Tip: The girl at the counter told us!
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  • Stayed: May 2011, traveled with friends
    • Value
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Thank vacationtraveleisure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Garden Plaza Hotel

Address: 2032 NE Evangeline Trwy, Lafayette, LA 70501-1926 (Formerly Ramada Lafayette Conference Center)
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 50 Hotels in Lafayette
Price Range: $74 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Garden Plaza Hotel 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Lafayette Us 167 Hotel Lafayette
Lafayette Holiday Inn

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