We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thanks for taking care of me!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hotel & Suites Lafayette
Ranked #24 of 50 Hotels in Lafayette
Reviewed August 1, 2013

This hotel sets its self apart from the others with its staff. I have seen the desk the maintenance guy that wears the cool hats and the breakfast lady who always tells everyone "hi ya'll". Cookies and coffee (Peanut Butter!) are served in the evening and it is within walking distance of Chilis Zeus and La Pizzeria and Charley G's.

Room Tip: Drive in from the side Ambassador caffrey is a busy road!
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Shammwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, General Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this reviewResponded August 4, 2013

Dear Shammwow,

Thank you so much for your kind words. You truly picked up on the essence of what my staff and I try to accomplish each and every day. With so many properties to choose from these days, the people are what set them apart and make the difference. My staff and I take great pride in the service we provide to our guests. It's so nice to hear positive feedback and not just about the mistakes that we make. Thanks again and we look forward to seeing you back with us very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (80)
Traveler rating
Traveler type
Time of year
Language

43 - 49 of 80 reviews

Reviewed July 13, 2013

I stayed there a week for business almost overshooting the entrance numerous times without my GPS. Small sign and driveway set back from the road. The staff were great, no issues with anything. They only have WiFi in rooms and no option for wired connection...sucks! Signal was fine until it was peak time and dropped regularly! Otherwise, nice location to food, shopping etc. Would stay there again if in the area. It was a little on the high side of price! If you need or watch access to I-10, stay away...too far. Closer one on the FWY. Downtown, no problem.

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patrick Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

We spent two nights at this hotel and found it to very convenient . We had some problems finding it and actually went to the wrong hotel due to confusing signs on the interstate . A helpful clerk at the wrong hotel gave us great directions. When we arrived, we were greeted by a friendly clerk who offered us warm cookies (we were starving) and restaurant suggestions. Our room was clean and quiet, although we did hear a crying child from time to time in the early evening. The breakfast was nice. The sausage and eggs were a pleasant surprise and the cinnamon rolls were great. The hotel was close to the university, about ten minutes, with many dining options near by. We would stay here again.

Room Tip: The third floor rooms are more quiet, although we had to go down to the second floor to get ice.
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this reviewResponded July 2, 2013

Dear Leslie H,

Thank you for taking the time to complete a review on your stay. It is nice to know that you noticed the cleanliness of the room and enjoyed the breakfast. I certainly apologize for the inconveniences you experienced over the noise from other guests. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

Holiday Inn Express has gone to low key signage and set-back properties. This one is behind the Chili's restaurant if you are struggling to locate it. The 6-foot-tall marquee was not very helpful. In all other respects, this was a good quality Holiday Inn Express.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LDarS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

The staff is friendly. The rooms are clean. The complimentary breakfast is great, especially the cinnamon rolls. The location is great with the Mall just done the street. I love staying here when in the area.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TinaP1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

This property appears to need better management. The room smelled bad. Noisy housekeepers argued outside of the room before 9 am on a Sunday morning. The housekeeping staff then helped themselves to the free breakfast causing guests to have to wait for food replenishment. The housekeeping staff then were found enjoying smoking breaks outside the front door of the hotel. This housekeeping staff appears to be badly in need of new management. At check-in I was told there were no King Suites available, yet. It was after 3pm. This hotel has a good location and could improve with more attention.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ZephyrTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this reviewResponded April 25, 2013

Dear Valued Guest,

Thank you so much for posting a review about our property. I always welcome both positive and negative feedback. If I don't know about it, I can't fix it! We pride ourselves in providing outstanding guest service and a super clean facility. I greatly apologize that your experience did not meet your expectations. I have already used your review as a training tool with my staff. We would love the opportunity to take better care of you in the future. I am certain you would find your experience during this stay was the exception rather than the norm.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

We spent 4 days and the staff were very friendly, accommodating, comfortable beds, and the room was clean. The morning breakfast was very very good! Lots of variety including sausage, biscuits and gravy as one of the options. We would return no problem!

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robdro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lafayette hotels
3 mi away
Holiday Inn Express & Suites Lafayette-South
6.4 mi away
Holiday Inn Hotel & Suites Lafayette North
1.4 mi away
Candlewood Suites Lafayette River Ranch
Show Prices
Show Prices
Show Prices
3.7 mi away
Hilton Garden Inn Lafayette/Cajundome
3.1 mi away
Comfort Suites
Comfort Suites
#6 of 50 in Lafayette
288 reviews
3.1 mi away
Homewood Suites by Hilton Lafayette-Airport, LA
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Lafayette? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Lafayette

Address: 3903 Ambassador Caffery Pkwy, Lafayette, LA 70503-5236
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 50 Hotels in Lafayette
Price Range: $89 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lafayette 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Holiday Inn Express hotel in Lafayette Louisiana is the premier 100% SMOKE FREE hotel in the Heart of Acadiana's Cajun Country. The Holiday Inn Express Hotel & Suites Lafayette is located near the Mall of Acadiana, BP, Chevron, Cajun Dome, Women and Children's Hospital, ULL and Acadian Village. Our Lafayette hotel offers the services and amenities you need for your 'Home Away from Home.' Relax in your spacious guestroom which include: Free Wireless High-Speed Internet Access, Free Local Calls, Micro-refrigerators, two telephones (one w/speaker), iron & boards, coffee / tea makers, hair dryers and 27' TV's with expanded cable channels including HBO, ESPN, CNN, Fox News and many others. Enjoy the use of our 24-Hour Business Center, fitness center, outdoor pool and meeting room. Start your day off SMART with our Deluxe Complimentary Continental Breakfast Bar and the SMART Roast coffee. If entertainment is what you're looking for we're close to the Acadian Village, Cajun Dome, Acadiana Mall and the Downtown Entertainment district. This 100% SMOKE FREE luxurious Lafayette hotel offers discounts for AAA, Government and Senior Discounts with valid ID. Our dedicated staff is here to serve you. Book your reservation TODAY! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Holiday Inn Express Hotel & Suites Lafayette reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Lafayette
Holiday Inn Lafayette
Lafayette Holiday Inn
Holiday Inn Express Lafayette

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing