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“Came back and the Bar Service has improved”

Ruth's Chris Steak House
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Ranked #29 of 568 Restaurants in Lafayette
Certificate of Excellence
Price range: $60 - $80
Cuisines: American, Steakhouse
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Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Reviewed March 24, 2014

It's been over a month since we last dined here, and at that time the Bar Area Service was pitiful, which I noted in my last review! This time the bartender welcomed us as soon as we sat down! AND had a smile on his face!! A total attitude adjustment from the last time!

Perhaps they got the msg from my previous review!

Our only complaint this time... is that the Bar Area is like going into a dungeon...dark and dank with mahogany walls, and over-sized chairs that have not been cleaned in a decade. They smell and have torn spots...and probably cooties in the seats!

It's in need of a serious renovation!

Oh well - one day they may let the light in???

We will go back again!

    • Value
    • Service
    • Food
Thank Bayouexec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (99)
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65 - 69 of 99 reviews

Reviewed February 13, 2014

It was my first time eating here and it sure lived up to its reputation. AMAZING service. GREAT food, of course.

Thank Leigh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

Ate at the bar on Friday night. Very busy,badly organised and long wait for service.
I also found the food very greasy and the fries not crispy.
Overall will not be rushing back.

2  Thank Celticjo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

This is our Home Town Ruth's Chris and since it moved from across the street 15yrs ago, it does not rate as good as the old location and compared to the New Orleans or Biloxi locations they are way behind in service. Especially, the Bar Area! If you are not a "regular" and they don't know you on a 1st name basis, you may as well be invisible!

We have been many times and the bar staff is rude, with sad sack faces and could give a flip if they serve you are not! It's almost like you have to kiss their feet to get a drink. And many times we have eaten in the bar area, where the same bar staff waits on you, but here again do not expect top rate service. Expect to beg for the bread, water, linens!

The Lafayette bar staff should go to New Orleans and see how Real Bar Service is shown their clientel! When you walk in they ask you are you drinking, or joining "us" for dinner or both. They then bring you water and the linens for the bar or table! They GET IT! And they also pour a great drink..non of this exact to the oz measurement routine, which the Lafayette bar ritually performs with pride.

They still have a good steak, but they are in serious need to go to "finishing school" on service,and get rid of that sour puss attitude.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Bayouexec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

Typical, over-the-top Ruth's Chris food. The steaks and sides are just wonderful. Cozy, dated decor. Great service.

1  Thank campmarengo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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