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“Not at ALL worth the few pennies you will save!!”

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Americas Best Value Inn & Suites - Lafayette North/I-10
Ranked #32 of 50 Hotels in Lafayette
kirby,tx
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not at ALL worth the few pennies you will save!!”
Reviewed November 6, 2012

We stayed at this property while in transit from Houston to New Orleans.We were moving and got separated from my husband so of course we were tired and short on patience and just wanted to shower and sleep. Unfortunately, I booked this hotel using my husbands points, I picked this hotel because it was one of the few that had the room type I wanted at the point value I could afford, only to find out I would have done much better to have just spent a few more points and gotten a better hotel.Now I must say, I have stayed at several other Quality Inn and Suites in San Antonio and others, and I never had such a horrible experience and didn't expect to have a bad experience based on what I knew of the others I had stayed at before.
This hotel was run down, the outside could fool you, but the rooms were poorly put together, and the staff was basically unable to help as there was only one man available late at night and he was disabled. We requested a roll-away for a disabled child, we did not receive one and were told it was not possible to get one. There were numerous hairs on the sheets on both beds,that is, the sheets that were SUPPOSED to be clean.Our phone in the room was broken meaning that the only way to reach the office was to either go to the office personally (it was very cold and very late when we arrived), or to use our cell phone and I have pre-paid. One of my biggest pet peeves of any hotel, no matter how old, or poorly cared for they are is NOISE. At 3am in the morning there were people outside my door, just by the stairwell, talking and laughing loudly for about two hours.Because I was undressed I could not go to the office to complain,because the phone was broken I could not call, and because there were several large men in the group I was worried about sticking my head out of the door to fuss at them. By the time 4am came around I was exhausted and ready to strangle someone, and as the group got louder and louder, they finally woke my baby up, at which point I pulled on my pants and stuck my head out the door and yelled "DO YOU MIND? YOU JUST WOKE UP MY BABY!" At that time they apologized but continued to talk outside for about 30 more minutes. I had to get up the next morning to continue on my journey, I was late because of the lack of sleep and felt jet-lagged for two days afterwards.I did insist on talking to the manager the next morning, who was, of course, unavailable, but the acting supervisor did say she was make sure my points were returned to me. They didn't seem too concerned that I had had such a terrible experience or that their representation of the Choice Hotels brand was very poorly made. I have not yet reported this to Choice Hotels, which we are rewards members at a Diamond Level, but plan to do so as soon as possible. If a hotel tries honestly to make amends for their short-comings I certainly will hold no ill will towards them, but when they blatantly ignore the anguish of a valued guest it becomes evident that they are unconcerned with the woes of the very people they are put there to serve.I would not return to this hotel for any reason nor would I ever suggest that anyone else do so.

Room Tip: If you had to choose, best to stay closer to the office I suppose.
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  • Stayed November 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank bluebonnetintx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
Dallas, Texas
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 23, 2012

We chose this hotel because the price was cheap and it was right on the way where we were going on our roadtrip. Some pros of the hotel was that the staff was friendly, the price was amazing, the beds were comfy, and the lobby area was very updated. The breakfast was ok and it filled us up. The pool was nice but it needed to be cleaned (the staff should scoop it out every morning). Some cons were that in the room the decor was ok but the room was dark and dank. We were in room 134. Also, the carpet looked awefully dirty and the room reeked of old mildew. It was aweful! The shower curtain was also mildewed. As we were packing up the car our hotel door was open and the housekeeping crew parked there cart there and just waited for us to leave. I felt as though we were being rushed out. I did not like this. If the hotel can redecorate the carpet, room, and remove the mildew smell, it would be a great little deal for the money.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank b l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lafayette hotels

Grapevine, Texas
Level Contributor
255 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed July 2, 2012

I stayed here traveling across country with my 2 puppies. The only thing I don't like is that you have to pay so much for your pets to stay, but you have dirty, stinky construction workmen who smoke, sweat on the pillows, spill coffee on the carpets, and track in mud and dirt from job sites. Pet friendly hotels should not charge extra for our pet family, that would be pet-friendly. I only stay at Quality Inn because they allow pets but they don't do anything extra for the fee they charge.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nelllang507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday, Florida
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 27, 2012

I did not choose this hotel willingly, it was the only hotel with availability. Probably for a reason, it must be the worst in Lafayette, LA My main concern was that it was so dirty.

Room Tip: If you really have to stay there try to get a room on the first floor since there is only one elevat...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 4voyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, Manager at Americas Best Value Inn & Suites - Lafayette North/I-10, responded to this review, May 15, 2012
Dear Valued Guest,

I am sorry you had an unpleasent stay on your visit to Lafayette. If you would contact me at 337-234-0383 I would like to take care of you. This is not typical of our hotel and staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 5, 2012

We stopped at Lafayette in order to avoid New Orleans during Mardi Gras as we were told it was not the best time to see the place properly. We only planned to stay in this hotel for 2 nights but the room was excellent and from the beginning we thought all the staff were very helpful and friendly. Also, this was the only hotel in the area which did not change its rates due to the festivities: we were charged their normal rates during the Mardi Gras in Lafayette. So we stayed for 4 nights as there are some really amazing places to visit not only in Lafayete but also in the vicinity. We definitely would go back to this hotel when visiting the area.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Idor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tickfaw, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2012

I was really surprized after i read the bad reviews eirlier in the year. I love choice hotels so i decided to stay here anyway. To my surprise i was comming to see about going to ul for my college dagree, and the staff there was amazing even recongnized my CP status as being elite gave me a welcome call 20 minutes after i got in the room ive never had any other staff call me after i checked in i was amazed at how good and kind the staff is the room was so clean and smelled so fresh an sleep like a baby in the bed checking out i was greated with a great smille an a offer to make sure all my needs were meet when my parent come to visit ill be sure to recommend them to stay at the quality inn it felt like home away from home like i felt u cant beat the price and they accept you like family.u wont regret staying here i didnt i loved it an the pool is amazing.

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2012

My job put me in this holet for a two week stay. The staff was excellent! They were friendly and very courteous. The rooms smelled fresh and were clean! There was even dinner in the lobby on Wednesday evenings! I had ZERO complaints about there accomedations or the service. I will absolutely stay there again when I'm in the area!

Room Tip: The king sized suites are great!
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  • Stayed January 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank April A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites - Lafayette North/I-10

Property: Americas Best Value Inn & Suites - Lafayette North/I-10
Address: 2216 NE Evangeline Trwy, Lafayette, LA 70501-1138 (Formerly Quality Inn)
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 50 Hotels in Lafayette
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn & Suites - Lafayette North/I-10 1.5*
Number of rooms: 92
Official Description (provided by the hotel):
Americas Best Value Inn and Suites Lafayette North/I-10 offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in lobby, free deluxe continental breakfast, and free Wi-Fi throughout the property. All guest rooms include microwaves, mini-fridges, coffeemakers, hairdryers, 39 inch flat panel cable TV, HBO, ESPN and alarm clock radios. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are located off NE Evangeline Thruway, and are near to local attractions such as Children's Museum of Acadiana, University of Louisiana at Lafayette, and Vermilionville Historic Village. Americas Best Value Inn and Suites Lafayette North/I-10 is your best choice within the south region of Louisiana. We offer ideal accommodations and location whether you are in town for sightseeing, music or food festivals, or simply passing through on your way to Baton Rouge. At Americas Best Value Inn and Suites Lafayette North/I-10 our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn and Suites Lafayette North/I-10, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Quality Hotel Lafayette
Lafayette Quality Inn
Quality Inn Lafayette

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