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“Worst Internet in last 5 years of hotels” 1 of 5 stars
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 48 Hotels in Lafayette
Certificate of Excellence
Huntsville, AL
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Worst Internet in last 5 years of hotels”
1 of 5 stars Reviewed May 22, 2013 via mobile

I booked a 4 night stay here but only stayed one night. The WiFi network was a disaster. Very low bandwidth caused continually dropped connections and no page loading. I talked to their tech service people but the only thing they knew to do was reset the router, which didn't help. I wasted a night of work and frustration.

Stayed May 2013, traveled with family
Helpful?
2 Thank sputnik54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, May 30, 2013
Thank you for your feedback - we need to know if our guests have problems with the internet. We contacted our internet provider and technical support companies and we found that we had equipment failure during your stay which was corrected right away. We appreciate your business and hope that you will allow us the opportunity to serve you with the exceptional service (and internet) that you deserve!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    169
    55
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed May 12, 2013

I have stayed at plenty of hotels because I like to travel, and this hotel is NUMBER ONE in my book. The staff is amazingly friendly and are always helpful whenever I need it. Comfort Suites is a beautiful clean hotel that just makes u feel like your walking into your own home. The breakfast is great and the Gazebo by the crystal clear pool is very nice to go sit and enjoy the fresh air. Rooms were extremely clean and the decor of the hotel is so up to date. I loved my stay here and will definitely be returning for any future visits.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HappyApril_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, May 30, 2013
Thank you Happy April_13, we appreciate your review. I have shared your response with our team members and want you to know that your feedback helps us to motivate our staff to continue to provide our guests with the service and accommodations that you should receive each and every time you stay with us! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Louisiana
1 review
5 of 5 stars Reviewed May 11, 2013

Everytime I stay at Comfort Suites the staff is always so sweet and kind to me and help with whatever it is I need. The hotel is always so clean and always smells good. The rooms are just delightful and the beds well lets just say I could sleep in them all day. I enjoy the complimentary hot breaksfast they serve every morning it always helps me to get my day started. I will continue to stay here every time i come to Lafayette, because you just cant get any better service and quality then from this Comfort Suites.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank No1Fergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, May 30, 2013
Hello No1Fergie, we appreciate your business!! We strive to continue to give you a Great Stay each and every time you stay with us! My staff and I work hard to give you the level of service you have come to expect from us! See you during your next trip to Lafayette!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed May 10, 2013

I stay at a lot of Choice Hotels, because of my Elite Status and I have to say this in my top 5 for the best choice hotel. The staff is amazing, professional and kind and the cleanliness of the hotel is just exceptional. The rooms are well decorated and spotless and the bed its just amazingly comfortable. Breakfast is good well you cant complain due to its complementary. I will definitely be staying here for future visits and everyone else visiting Lafayette should as well, because it is truly a wonderful hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, May 30, 2013
Greg B - Thank you! Thank you for being a Choice Elite member and choosing to stay with us when you are visiting Lafayette. We hope to continue to give you great service each and every time you visit. I share all reviews with our staff to encourage them to keep up the good work for you! Hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heber Springs, Arkansas
1 review
5 of 5 stars Reviewed May 9, 2013

Color me impressed. I read a lot of great reviews on this hotel and decided this was the one for an overnight stay just to get away from it all. As I approached the hotel, I thought what a great looking hotel, but when I entered the lobby and looked around the sitting area and the outside near the pool, I thought "WOW"....doubly impressed. Everything is beautiful. The hotel room is really nice. It has a refrigerator, stove, microwave. Great size bathroom. Very impressive. I would recommend this hotel to anyone. Everyone is so nice here.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Iowa
1 review
5 of 5 stars Reviewed May 8, 2013

This was my first stay in this chain of hotels, and I'll be back! I am a business traveller and stay in Lafayette every other week. I only chose this hotel because some of my other choices were full. Now that I know how clean, friendly, and comfortable Comfort Suites is, I'll keep it in my rotation. Breakfast buffet is excellent!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Diana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenner, Louisiana
1 review
5 of 5 stars Reviewed May 2, 2013

Man and I were on way back to Houston after a conference in NOLA and spent 2 nights here. It was very good. The place looks very new. The rooms were nice, clean and beds comfortable. They have a breakfast in the mornings and for free its pretty good, nice variety. We didn't use the pool but it looked nice it was outside. The staff that I had dealings with were always very pleasant. They have a fitness room and laundry facilities - amazing deal. I will definitely be returning here for my next visit

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 114 Rue Fernand, Lafayette, LA 70508-3718
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 48 Hotels in Lafayette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
NEW 80 room all-suite property located in the Heart of Acadiana, featuring one king bed or two queen beds plus additional queen sleeper-sofa. All rooms offer microwave, refrigerator, iron/ironing board, coffeemaker, and hairdryer. Free full hot buffet breakfast. Beautiful outdoor pool with gazebo and gas grill, guest laundry facilities, exercise room, business center and meeting room. ... more   less 
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