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“Beautiful and Very Comfortable” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 48 Hotels in Lafayette
Certificate of Excellence
Kenner, Louisiana
1 review
“Beautiful and Very Comfortable”
5 of 5 stars Reviewed May 2, 2013

Man and I were on way back to Houston after a conference in NOLA and spent 2 nights here. It was very good. The place looks very new. The rooms were nice, clean and beds comfortable. They have a breakfast in the mornings and for free its pretty good, nice variety. We didn't use the pool but it looked nice it was outside. The staff that I had dealings with were always very pleasant. They have a fitness room and laundry facilities - amazing deal. I will definitely be returning here for my next visit

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
    170
    55
    16
    3
    1
See reviews for
84
59
11
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • English first
  • French first
  • German first
  • Any
English first
Monroe, Louisiana
1 review
5 of 5 stars Reviewed May 1, 2013

Wow, we stayed in a two bed suite that was large, quiet and immaculate. The front desk staff were wonderful in answering our many questions about the area. The lobby and all the other common areas were beautifully appointed and immaculate. The breakfast was bountiful, hot and fresh, typical for free hotel breakfasts. I can usually find something to nitpick about a hotel, often a cleanliness issue, but not here, it was perfect. You can tell that the management is committed to keeping this hotel a superior property. We will stay here when we return to Lafayette next month.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breaux Bridge, Louisiana
1 review
5 of 5 stars Reviewed April 30, 2013

I travel quite frequently and I don't know if I've ever stayed in a better designed hotel. Whoever the architect was really did a spectacular job setting this place up. Everything is laid out for the best use of space. This is also the best hotel I have stayed in, worldwide, for service and just a home away from home feeling. Finally, someone woke up and put some decent lights in the lamps. The staff was great and the breakfast one of the best in this price range.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Renada D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rudolph, Wisconsin
1 review
5 of 5 stars Reviewed April 29, 2013

My husband and I cannot believe how extraordinary this hotel was and the staff is just top notch. The suits are clean, spacious and very well decorated. The beds are magnificant and very comfy. Our stay came with free hot breakfast every morning, which was just fantastic to get the day started. You just cant go wrong by staying at this hotel. We cannot wait to return.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, April 30, 2013
Ms. Deb, thank you so much for sharing your stay experience! My staff and I enjoyed being your hosts during your stay. You came a long way to visit the Lafayette area and we wanted to make sure you had a memorable trip to Cajun Country. I do hope you will visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 23, 2013

We stayed here for a soccer tournament. The rooms are large and clean. The staff was very friendly and welcoming. The elevator was broken when we got there, but repaired in a couple of hours. The complimentary breakfast was nice and had a nice selection. Very convenient location - lots of restaurants in the area. The only negative for me was the pillows - not very comfortable, but that really was the only thing I would change about the hotel. We would definitely stay here again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, April 30, 2013
Thank you for your kind review. We enjoyed hosting your during your soccer tournament. We appreciate your comments and I will share them with my staff. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandeville, Louisiana
1 review
5 of 5 stars Reviewed April 22, 2013

I stayed here for a business trip and I must say I felt like i was conducting my business from my home. This hotel gives you that warm home feeling the minute you walk in the door. The lobby was beautifully decorated and the Front Desk staff were exceptionally great in providing the best quality of service a guest could want. The breakfast was delicious with fruits and juices to go with the hot part of the breakfast, just enough to get your morning going. I really enjoyed my stay here at Comfort Suites and will definitely be returning here on my next visit to Lafayette and I encourage and recommend others to stay here as well.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shannon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, April 23, 2013
Ms. Shannon, we appreciate your feedback so very much. We want our guests to feel at home when they stay with they stay with us - fuzzy slippers and all! I will share your comments with our staff so that they can continue to provide our guests with that level of service that each of you expect and deserve. We look forward to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs, Arkansas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 22, 2013

Pros:
reception staff very welcoming and helpful

Cons:
check-in was 2 pm. Arrived at 4:30 and was told room would be ready in 5 minutes. Finally checked in at 5 pm.
room was "non-smoking" but had a heavy residual tobacco smell.
sheets were so pilled that it was like sleeping on sandpaper. Undoubtedly the worst bed linen we've ever experienced.
breakfast was just okay.

Really don't know why this place got such great reviews.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank HSVScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afgros59, General Manager at Comfort Suites, responded to this review, April 23, 2013
Thank you for your review of your recent stay. I do apologize for the delayed check in when you arrived - our elevator was out of commission for a few hours due to mechanical failure and that put my housekeeping staff behind in cleaning the many check outs we had after a full house the night before. My staff and I work very hard to try to provide you with the service you so deserve.Apparently we did not meet your expectations. I would welcome a call from you to discuss your stay. We appreciate your business and want another opportunity to make things right with you. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 114 Rue Fernand, Lafayette, LA 70508-3718
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 48 Hotels in Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
NEW 80 room all-suite property located in the Heart of Acadiana, featuring one king bed or two queen beds plus additional queen sleeper-sofa. All rooms offer microwave, refrigerator, iron/ironing board, coffeemaker, and hairdryer. Free full hot buffet breakfast. Beautiful outdoor pool with gazebo and gas grill, guest laundry facilities, exercise room, business center and meeting room. ... more   less 
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