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Quality Inn & Suites
Ranked #22 of 50 Hotels in Lafayette
Reviewed October 21, 2013

Old and dingy. Internet slow, dead batteries in remote control. At least the AC worked, but I woudn't venture out after dark. I had a heavy box delivered that I needed to go to my car. The guy at the counter just handed it to me, rather than offer to carry out.

  • Stayed: October 2013, traveled on business
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2  Thank jlc1520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded November 25, 2013

Please let me apologize that your were not 100% satisfied with your recent stay. We appreciate you noting specific areas of dissatisfaction for it helps us pinpoint where we need to focus on improvement. We will take note on the area and use this as an opportunity for retraining. Please, if your future travels bring you to the Lafayette area again, I hope that you give us another opportunity to show you how we have improved.We appreciate your honesty in response. Best wishes!

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82 - 88 of 126 reviews

Reviewed October 15, 2013

When we checked in we asked the lady at the front desk how were the rooms-Her response was I don't know as I don't go into the rooms-That should of been a red flag but we went ahead a got a room-Our first room didn't have any cooling and the room was hot and stuffy-She moved us to another room-This room barely had any cooling but was cleaner-

Room Tip: Choose a different place to stay
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  • Stayed: October 2013, traveled on business
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1  Thank Randall A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded October 16, 2013

Thank you for taking the time to review our hotel.We apologize if you feel dirty and room was not cold enough.








We don't want unhappy guests!

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Reviewed October 1, 2013

We stayed 1 night here, just passing through. This place is well kept in the common areas. The breakfast was good and well attended to by a very happy lady. Our room was clean and the bed was very comfortable, but the clock didn't work and the TV remote needed new batteries. The bathroom is average but the caulk around the tub could use some help. This property is what you'd expect from a Comfort Inn and Suites, a clean friendly place for a reasonable price.

  • Stayed: October 2013, traveled as a couple
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1  Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded October 2, 2013

Thanks for your feedback and your compliment about our hotel. It was a pleasure having you as our guest and we invite you to come back the next time you're in the Lafayette area.

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Reviewed September 21, 2013

We traveld from Australia going from texas to florida and this was one of our overnight stops. the place was quite tidy and clean the only down side was there was a few bras from the person before us left in the draws and the shower would drip all night.

  • Stayed: June 2013, traveled with friends
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Thank Luke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded September 25, 2013

Thank you so much for staying with us and providing your commentary. Worth the money. I'm sorry about the housekeeping issues. I will most certainly notify the housekeeping management and supervisors.Thank you for letting us know about your stay. We look forward to seeing you again.

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Reviewed September 3, 2013

If you enjoy lounging in a wide, deep pool while watching tv, then the whirlpool room is perfect. The room was clean and well kept, with only a minor damaged mark in the dressing area. The main downfall is the biggest complaint for hotels these days - the internet was so slow, my computer kept crashing. Except for the internet, everything else was great. If the internet is not a high priority for you, then this is a good place to stay - quiet and comfortable.

  • Stayed: October 2012, traveled as a couple
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1  Thank BRDave225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded September 6, 2013

Thank you so much for staying with us and providing your commentary. We are happy you enjoyed the hotel and its amenities. I'm sorry about the Internet issues. I will most certainly notify the internet management company.Thank you for letting us know about your stay. We look forward to seeing you again.

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Reviewed July 26, 2013

Very nice and clean hotel. Service was excellent. Pool was warm and clean.We did not enjoy breakfast but heard from other guest that it was plentiful. I would stay again and recommend to other travelers. Make sure to ask for best rate.

  • Stayed: July 2013, traveled with family
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1  Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded August 2, 2013

Thanks for the great feedback! I sincerely appreciate the kind words about our hotel and we enjoyed having you as our guest. Please come back the next time that your travel brings you to Lafayette.

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Reviewed April 30, 2013 via mobile

U will not find better than this especialy on this exit,nice staff,the biggest room and excellent breakfast what else you need.easy to get in and out from exit.good thing is they have meat in breakfast.

  • Stayed: April 2013
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1  Thank jjungun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Quality Inn & Suites, responded to this reviewResponded July 11, 2013

Thanks for sharing your experience with TripAdvisor! We sincerely appreciate your business and invite you to come back and visit us again. We would love you have you as our guest the next time your travel brings you to Lafayette.

Thanks again.....Dean

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Additional Information about Quality Inn & Suites

Address: 2300 NE Evangeline Trwy, Lafayette, LA 70501-1140 (Formerly Comfort Inn & Suites)
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 50 Hotels in Lafayette
Price Range: $61 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Hotel Lafayette
Comfort Inn And Suites
Comfort Inn Lafayette
Comfort Suites Lafayette

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