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Holiday Inn Express & Suites Lafayette-South
Ranked #16 of 50 Hotels in Lafayette
Certificate of Excellence
Rayne, Louisiana
Level 3 Contributor
10 reviews
3 hotel reviews
“Hotel stay”
Reviewed December 16, 2013

Very well kept up with very large comfortable rooms. Lots of places for the kids to play, pool and hot tub game room, playgrounds and fine dining room. The rooms we had had 2 queen beds and were very comforting after a full day of touring and shopping and visiting local attractions. We really enjoyed our stay here.

Room Tip: I asked for an inside room it's more secure and better for small children to be save. The rooms...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank carlbivens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, January 3, 2014
Thank you for taking the time out to review your recent stay at our hotel. We are happy that our hotel fulfilled your needs and you had such a pleasant experience with us. We strive to maintain our hotel standards at the highest level and are happy that we made your stay so comfortable. Please come back and stay with us again when you come back to town!
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110 reviews from our community

Traveler rating
    54
    39
    10
    3
    4
See reviews for
22
25
11
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Leesville, Louisiana
1 review
Reviewed September 23, 2013

I checked in at the front desk with Lana. She greeted me with a smile and was very helpful in letting me know how to get to my room. She offered me fresh baked cookies upon arrival and told me about several wonderful local restaurants in the area. The property around the hotel was very well kept and the inside was even more beautiful. I ABSOLUTELY LOVED the couches in the lobby!! The breakfast was surprisingly bountiful and checkout was a breeze. I will most definitely be visiting again!

Room Tip: The regular rooms are really nice but of course the suites are definitely worth the extra money!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Galen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, September 24, 2013
Pleased to see you enjoyed your stay with us. We take pride in our location and customer service. Once again thank you and we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2013

This Hotel is ABSOLUTELY the Biggest Slice Of Heaven in the Lafayette area. I was so impressed with everything they had to offer. It was sooo clean and smelled like heavenly cookies, (YES! THE COOKIES TASTE JUST AS HEAVENLY AS THEY SMELL GREAT!!), also convenient location to great shopping spots, restaurants in the same blocks from the hotel had amazing food recommended by the hotel. The Beds are sooo Wonderful, I slept like a baby. As for the STAFF including Housekeeping, Breakfast and Front Desk are ALL ANGELS!!! They are the Kindest, Most Considerate, Loving Bunch of Angels I Have EVER Encountered. BIG, BIG KUDOS TO THE GM FOR KEEPING SUCH AN AWESOME STAFF AND HOTEL!!!

Room Tip: If you do get a chance to visit this heavenly hot spot check out rooms 209 and 211.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, September 20, 2013
We want to thank you for taking the time to comment on our hotel. Our staff is pleased to see you had a more than pleasant experience with us. Look forward to seeing you on your next trip to Lafayette.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

Checked in with Jordan, greeted with a warm and welcoming smile. Very beautiful decor, very clean property.Friendly and professional staff. Ms. Yvonne prepared the best instant grits I ever had, didn't know instant grits could taste that good, she has the best kept secret. Regan, shared some great eating spots. On Sunday we selected the Blue Dog for brunch, boy was that food tasteful! Kudos, to the property grooming artists

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank algiers504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, February 4, 2014
Thank you for taking the time to comment on your recent stay with us. We are pleased your stay with us was such a positive experience. We look forward to seeing you again next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 2 Contributor
3 reviews
Reviewed July 8, 2013

The hotel is nice and clean. The pool and pool area is small and could use more patio furniture. Reagan at the front desk and the lady (didn't get her name) in the breakfast area were both very friendly and helpful.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, February 4, 2014
Thank you again for letting us know our staff was so helpful and friendly to you during your stay. We strive to make each guests' hotel experience live up to your expectations! Please let us know if we can assist you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houma, Louisiana
Level 5 Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed June 29, 2013

We had two rooms, side-by-side, rented for a small weekend trip on 6/23.
For our stay, we were two adults and two small children who needed a good night of rest before performing the next day.

The hotel itself is considerably new-looking inside. Very clean (the carpeting on the 3rd floor hallway was perhaps too clean with a very strong fragrance), updated amenities, spacious, and the staff was very friendly.

The rooms were decent. Decent beds, clean rooms, the AC was keeping the room nice and cold. Nothing to complain about there as well. The breakfast was mediocre at best. But, that's to be expected.

The problem came with a huge crew of little league baseball players who created pure chaos ALL NIGHT LONG. And by ALL NIGHT LONG, I mean until the wee hours of the morning.
Running up and down the halls, banging on doors, sitting outside our doors and leaning on them so we couldn't open without pushing them out the way. These boys were all unattended as their parents drank poolside creating equally as much noise.
We called the front desk the first time, they let us know that they were aware of the situation because other guests had called to complain and she had come up to correct the boys.
After 2 hours without the noise ceasing to end, we called again, and were told that "someone had already been up there to fuss them 3 times". By 1:30 am we still hadn't gotten to sleep (including the children who kept waking when hearing all of their commotion). Upon checkout, we spoke to a very nice staffer who said she had "heard all about the crazy night" and apologized.
While no staff member was rude about it, I do feel as we were all paying guest, that more steps should have been taken to assure the nuisance was taken care of. I know no business owner wants to "throw out" someone in their business, but perhaps a little threat to the parents would have stopped this from happening until the wee hours of the morning.

However, despite waking up very,very tired at 7 am after had being up all night, I would stay at the hotel again. The actual facility is a great stay. I just feel that perhaps some staff training on how to deal with particularly loud guests would help.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, February 4, 2014
We appreciate you taking the time to reply about your stay at our facility. We strive to maintain a hotel that is clean and comfortable. We value your comments and will continue to keep our staff members trained on guests' needs and look forward to seeing you again when you are back in Lafayette!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

I wrote a review "Nice Place" in March 2013. This is to correct some information. I stated that I was charged $20 for a lost room "key". I was wrong. The charge was not on my bill. I just wanted to clarify that misunderstanding. The tripadvisor website would not let me edit the review for 90 days, otherwise I would have written this earlier.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1gooberlicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURIE C, General Manager at Holiday Inn Express & Suites Lafayette-South, responded to this review, February 4, 2014
Thank you for taking the time out to review your recent stay with us. It is always nice to hear that we are making our guests feel safe and comfortable while they are away from home. Please let us know if we can assist you any further in the future with your hotel needs!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Lafayette-South

Property: Holiday Inn Express & Suites Lafayette-South
Address: 210 Kaliste Saloom Rd, Lafayette, LA 70508-3804
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Lafayette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 50 Hotels in Lafayette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Lafayette-South 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Discover all that downtown Lafayette, Louisiana has to offer at its newest hotel, Holiday Inn Express and Suites, Lafayette-South. You are conveniently located near shopping, restaurants, entertainment and arts. You are just a few miles from University of Louisiana, Cajun Dome, and numerous health care facilities. Getting here has to be fast and convenient. Only three miles from the Lafayette Regional Airport-LFT, you ll spend less time in traffic and more time doing what brought you to Lafayette. Whether you re coming to Lafayette for business or just for fun your room at the Holiday Inn Express, Lafayette-South is your personal retreat. Amenities such as free HSIA executive work desk, plush towels and luxurious bedding mean every night is a great night and every day starts out right. Take a dip in our pool or keep up on your exercise regiment in our fitness center. Breakfast is our treat with our complimentary Express Start breakfast bar featuring a great selection of hot and cold breakfast favorites Points of interest Companies:Chevron USA, BP America, Halliburton, Baker Hughes Hospitals: University Medical Center, Lafayette General Medical Center, Women s and Children s Hospital Universities: University of Louisiana Local Attractions: Zoo of Acadiana, Acadiana Center for Arts, Wetlands Golf Course, Cité des Arts, Children s Museum of Acadiana. ... more   less 
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