We stayed here for 2 nights. On the first morning of our stay we felt like we were in the way at breakfast despite being the only paying guests because they had a golf tournament on. On the second night we ordered 4 meals, the first came out in 20 minutes but then we waited and waited for the next 3 for over an hour ( 2 of which were for children). When I complained to the staff I was accused of squaring up to the member of staff when it was him that got into my personal space. I was then threatened to be kicked out of the hotel. It was only when I threatened back that I wouldn't leave without a full refund that their attitude and mannerism toward me changed and my issue was resolved. I was informed that our meals had been sent to the wrong table. Had they explained at the time of the mix up this wouldn't have escalated into the row that ensued. I wouldn't recommend this hotel to anyone. The rest of out stay was awful and we were made to feel very uncomfortable.
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- Also Known As:
- Overstone Park Resort