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“Amazing Staff”

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La Quinta Inn & Suites New Orleans Airport
Ranked #3 of 17 Hotels in Kenner
Reviewed December 10, 2013

I have to say the staff was amazing this pass weekend Dec 6 -9 2013 from the front desk to the night van drivers to the lady in the breakfast area . The hotel was very nice and clean and it gets 4 stars from me and my family ..Oops the bar area was very nice also the drivers in the night had no problem pick up and drop off .. Way to go team you made me feel like I was at home in San Antonio Texas .. ICY i'm a Whodat fan Keep up the good work guys A++++ Service

  • Stayed: December 2013, traveled with family
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Thank 121cardoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 - 472 of 674 reviews

A La Quinta traveler
12
Reviewed December 9, 2013

  • Stayed: December 2013, traveled with family
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Review collected in partnership with La Quinta
2  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 23, 2013 via mobile

This property was rated as a four and the second highest in town. In my opinion it did not measure up. There was nothing terrible about it - the room was clean, the bed was comfortable, it was recently renovated and the staff was helpful. However, the amenities, decor and furnishings do not compare favorably with other chains. The rooms were stark, the bathroom was very basic, the lobby was un-inviting, and the restaurant was a small bar with a few tables. Next time I will pay a little more to get a nicer motel.

This experience will also make me less trusting in Trip Advisor ratings.

Stayed: November 2013, traveled on business
1  Thank Jbeetles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

After getting in REALLY early after a flight we stopped to stay at this hotel. The hotel was ok from the outside. However our room was bad. We were so tired we didnt notice till the morning. There was a huge hole in the wall and in the chair there was crumbs everywhere! The bathtub/shower was dirty. I promise, next time we keep driving!!

Room Tip: go to another hotel!!!
See more room tips
  • Stayed: November 2013, traveled on business
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1  Thank MiamiCanesM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Leesville, Louisiana, USA
1
Reviewed November 13, 2013

  • Stayed: November 2013, traveled with family
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 8, 2013

We have stayed at La Quinta Inns in the past and were always pleased with the accommodations. When we booked a room at the New Orleans Airport La Quinta Inn & Suites, Kenner, LA, we expected a nice restful sleep before flying home the nest day.

What a disappointment!!! The room was dirty; lots of black hair on the bed under the pillows. A gecko running around in the room and in the morning, there were ants crawling all over our luggage, the bed and the night stand! GROSS!!

When we called the front desk, they sent up the maintenance man with a spray bottle of Home Defense bug killer. We told him we didn't want him to spray our clothes and luggage.

The front desk clerks and shift manager were very apologetic and promised to have the General Manager contact us. In addition, they promised to send us a free night at any La Quinta. So far we have NOT been contacted by anyone or received anything in the mail.

We have called them twice since we got home. Both times the front desk promised to have the General Manager call us. We still haven’t heard from them!

If this is the way La Quinta treats their quests, we will never stay at another La Quinta again.

  • Stayed: October 2013, traveled as a couple
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1  Thank GregAnge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

I stayed here for a short night before a 5 am flight out of New Orleans. Thinking I was looking only for a comfortable bed for a few hours, I shopped for price and was pleasantly surprised. The hotel, or at least the floor I was on, has been recently re-decorated. Comfortable yet stylish. The front desk folks were helpful with directions to the airport which was easy to find in the zero-dark-thirty hour. I don't know how much the surrounding area has to offer, but the hotel itself was perfect at a very reasonable price.

  • Stayed: October 2013, traveled solo
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Thank Meg_of_Colorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites New Orleans Airport

Address: 2610 Williams Blvd, Kenner, LA 70062-5540
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 17 Hotels in Kenner
Price Range: $89 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites New Orleans Airport 2.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
La Quinta New Orleans Airport Hotel Kenner
La Quinta Kenner
Kenner La Quinta

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