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“I cannot get enough of this place! Love the people”

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Doubletree by Hilton Hotel New Orleans Airport
Ranked #3 of 17 Hotels in Kenner
Reviewed March 7, 2014

I come to the Doubletree New Orleans Airport frequently for work. I love every single person who works here. They treat me like family and are more than accommodating! I am on a first name basis with the folks here. The rooms are always clean and even the housekeeping crew is so nice. Stacy, Brian, Suzy, Juanita, Serenity, Flora, and the rest of the staff that I failed to mention. Food is great, beds are even greater, and the staff is what MAKES the facility. Thank you DoubleTree New Orleans for all the wonderful stays. I always look forward to coming to work in New Orleans due to the Hotel.

  • Stayed: March 2014, traveled on business
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Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 17, 2014

Please accept my sincere thanks for taking the time to post a review about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and it sounds like you are indeed one of the family to us. I look forward to having you back again and again and it's a pleasure to serve you when you are away from home.

Sincerely,
Weylan Rhame
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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630 - 636 of 867 reviews

Reviewed March 6, 2014

This was the only hotel available with reasonable rate during the weekend before Mardi Gras. The room was nice, with everything you would expect at a double tree. Staff was curteous and professional. Breakfast room service was fast and tasty. The only complaint is the TV in the room is rather small and with very bad screen resolution.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Sophia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 17, 2014

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and to provide such wonderful feedback. I'm glad that you enjoyed your stay but sorry to see that you did not enjoy the TV's in the room. I'm happy to say that all our TV's are 37" flat screens and new with HD channels available as well, but we will continue to monitor responses like yours and work to improve in those areas as best we can. We appreciate your business and look forward to having you again as our guest.

Sincerely,
Weylan Rhame
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Everything was perfect. check in / out was quick and easy. Great room service. staff was friendly. rooms was very comfortable. conference room was nice. temputure in the conference room was just right. restaurant was good.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank rhondagayb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 17, 2014

It's so wonderful to read such nice comments about your most recent stay. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to do so again on your next visit to the Big Easy.

Sincerely,
Weylan Rhame
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

I'm not familiar with Kenner however it does not look there is much around the area. The Hotel is good, the staff is friendly and the room is big and it was clean.
There are few restaurants and stores close by.

  • Stayed: February 2014, traveled on business
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1  Thank crsbrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 4, 2014

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. I’m glad to see that you enjoyed your stay and look forward to hosting you again in the future when you travels bring you back to the “Big Easy”.

Sincerely,
Weylan Rhame
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

I enjoyed my recent stay and the great service that it was provided by the staff, specially the front desk employees. I would definitely recommend to colleagues, friends and family when visiting New Orleans, whether on business or pleasure, to stay at this property as the service is outstanding and employees are very friendly.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Tomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 4, 2014

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and to provide such wonderful feedback. I'm glad that you enjoyed your stay and we look forward to hosting you again on your next visit. Thank you so much for your business.

Sincerely,
Weylan Rhame
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Great Hotel and location very close to New Orleans very accommodating and the staff is super friendly nice size pool and the fitness center is also great, Fantastic ! We were there for our anniversary and it was a great experience, a lot to do in this city and the Hotel is so nice and clean, we also love the bar and all the staff was very friendly

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Ruben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded March 4, 2014

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. Our hotel is wonderfully convenient for those guests not wanting to deal with the hustle and bustle of staying downtown and I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again.

Sincerely,
Weylan Rhame
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

As a corporate pilot, the stay was good for our 3+ day stay and close to our FBO base. With the activities and such going on in the New Orleans area this would work out good for most travelers not caring about getting in the downtown night-life noted for New orleans. Ours rooms were clean and staff was great. The local area has question with security and certainly don;t leave anything in your vehicle in parking lot provided as the car behind us was broken into. Not the hotels fault just plain sense.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Nathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this reviewResponded February 24, 2014

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and to provide such wonderful feedback. I'm glad that you enjoyed your stay and we look forward to hosting you again on your next visit. We will continue to monitor responses like yours in order to constantly improve upon our services and to help better understand what is most important to our guests.

Sincerely,
Weylan Rhame
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Blvd, Kenner, LA 70062-5427
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 17 Hotels in Kenner
Price Range: $137 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson

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