This was the most disappointing hotel stay I have had in a long time. I was staying here the night before an early morning flight. I usually fill up the tank the night before returning the rental car, but that turned out to be a big mistake here, because returning to the hotel is difficult once you pass it. It's hard to make U turns in the area. When I arrived, I found that the hotel was trying to charge me $10 more than the rate I was quoted when I made the reservation. After I complained, the hotel gave me the rate I was originally quoted. Just getting to the elevator required a long walk through a long passageway--not ideal when I want to get to bed after a late-night arrival. As for the room, the bathroom was tiny, and the odd, square-shaped sink didn't have adequate space for my toiletries bag. The shower head is so low that anyone over 5'8" has to duck. Finally, I was unable to set the alarm clock because it is so poorly designed, and the instructions did not work. If I ever have to stay near the New Orleans airport again, I'll choose another hotel.
- Official Description (provided by the hotel):
- Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more less
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- Also Known As:
- Crowne Plaza Kenner
- Holiday Inn Kenner
- Kenner Holiday Inn