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“Beautiful airport hotel”

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Hilton New Orleans Airport
Ranked #6 of 17 Hotels in Kenner
Calgary
Level Contributor
149 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Beautiful airport hotel”
Reviewed April 8, 2013

This does not seem like an airport hotel. Beautiful (unheated) pool. Good restaurant, comfortable beds. No airport noise in the room. However, there was considerable noise from guests in the corridor, arriving late at night, so earplugs are still advisable.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CalgaryMarcoPolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, April 15, 2013
Thank you for taking the time to provide your feedback. I am glad you enjoyed use of our pool, dining options and found your accommodations to be comfortable. I do apologize however for the noise you experienced from other guests. Please know that a quiet and comfortable stay is what we expect for all our guests and noise interruptions are not tolerated. I encourage you to report any excess noise to our Guest Services staff so that they may have our security personnel address immediately. We understand that part of the value of your stay is getting a restful night’s sleep. I hope that you will visit us again soon and thank you again for your comments.
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874 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
Birmingham, United States
1 review
Reviewed April 8, 2013

This was very nice hotel and te price was fair for the ammenities. Very convenient to the airport. A little noisy outside due to the proximity to the airpor and train tracks. It was an overall good experience though. Staff was helpful and friendly.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, August 8, 2013
Thank you so much for your feedback. I am so glad you found the hotel nice and convenient and the price fair. Though there is some noise outside due to our proximity to the airport, we have gone to great measures to make the guest rooms sound-proof from air noise. I am also glad you found our staff helpful and friendly. Thank you again and please come back and see us soon.
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Auckland
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 6, 2013

Stayed here twice, once when arriving at the airport late, and once when leaving early. It is a very comfortable, very well placed airport hotel. Very clean and well appointed rooms, quiet and dark. Front desk staff were welcoming and friendly. Shuttle service to and from the airport was good and efficient. Breakfast was great, although the side room where the hot food was served, was not pointed out to me and I was a little confused where to get my food until I saw another guest coming out of the side room with a plate of food. For the quality of the hotel, service and food, the price was very good.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaybee22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, April 25, 2013
Thank you for your feedback from your stay. It is nice to hear how comfortable, clean, quiet and well-appointed you found your accommodations to be. Also, that you found our staff welcoming and friendly and enjoyed a great breakfast in our Café LaSalle. I am sorry though that we did not do a better job of showing you where our Café LaSalle entrance is in our lobby area. We take pride that you found quality in your stay with us and I thank you again. Safe travels and hopefully we will have you as our guest again in the future.
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Katy, United States
1 review
Reviewed April 3, 2013

Beautiful hotel, plane noise is VERY minimual. Train noise is louder but it seems to pass by rarely. This is a peaceful and relaxing hotel in comparision to many others i have stayed at. The beds are so soft that you don't want to get up and everything is very elegant. The hotel is clean and friendly.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, August 8, 2013
Thank you for taking the time to provide your feedback. I am so glad you found your stay peaceful, relaxing, elegant, clean and friendly. It seems that you had a most enjoyable stay. I hope we have the opportunity to have you as our guest once again in the near future.
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London, Canada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 30, 2013

Even though the hotel is across from the airport, the rooms are quite soundproof. Good size room, comfortable beds with your choice of pillows, and clean.

The bar/grill has very good food with a variety of items on the menu. Bonus, not over priced. Staff are attentive and friendly. A restaurant opens in the morning for breakfast. If you are in a hurry, there is a little shop where you can grab a coffee to go.

We enjoyed a nice relaxing afternoon sitting outside in the lovely courtyard.

I would definitely stay here again.


PS: if there is a spa, I didn't use it. Hit the wrong button but couldn't edit

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tunsis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, April 15, 2013
Thank you for your feedback. I am so glad you found your accommodations quiet and comfortable and our staff attentive and friendly. I am also glad you had time to relax in our beautiful courtyard area and enjoyed our dining options on property. Thanks again and we look forward to your next stay.
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azironia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 30, 2013

The rooms are clean, staff helpful and pleasant and it's right on the bus line in to town. Bus gets you within 5 blocks of the French Quarter and for 2 bucks! (Just wait at the Shell Station stop in front of the hotel.) The bus driver will tell you where to get off on the way back, but it's essentially across the street from where you got on. VERY convenient.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank azironia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, April 25, 2013
Thank you for your review. Glad you found your room clean, staff helpful and pleasant and location convenient with public transportation to the French Quarter area. I hope you enjoyed your visit to New Orleans and we hope to see you again soon.
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Phoenix, Arizona
1 review
Reviewed March 29, 2013

Couldn't have asked for better accomodations, especially the staff. The Bar and Grill has excellent food and so did the hotel. I can't say more about the food. I didn't hear a bad review from anyone. It seemed the hotel was very special to the conference I attended. They have had the conference there many years. They must be happy with the Hilton.

Room Tip: I didn't ask for anything special, I think that's a personal choice, but I did recieve a bea...
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Stayed March 2013, traveled on business
Helpful?
Thank tewcatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, April 15, 2013
Thank you for taking the time to give your feedback. I am so glad to hear you enjoyed your accommodations, dining and our staff. We are extremely happy to accommodate so many of the same organizations year after year. Being able to see so many familiar faces is one of the many highlights of our profession that we enjoy. I hope to see you again soon for your next conference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New Orleans Airport

Property: Hilton New Orleans Airport
Address: 901 Airline Dr, Kenner, LA 70062-6922
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 17 Hotels in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Official Description (provided by the hotel):
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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