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“Nice Hotel Bad Food And Beverage”

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Hilton New Orleans Airport
Ranked #7 of 17 Hotels in Kenner
Reviewed January 3, 2008

VERY easy in and out of airport area. Great shuttle service. Well appointed rooms. Food is awful. Do not eat here for any reason. Dinner is just god-awful from the service to the items served. Breakfast is an ok hotel fare buffett but if you want to order off the menu expect the server to treat you like crap for doing so because they have to work harder. Room service is hotel robbery at all hotels but they have it down to an art form.
I will stay again....I will insure they take me to someplace with good food.

  • Stayed: December 2007
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Thank rbaelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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916 - 922 of 947 reviews

Reviewed December 11, 2007

This hotel was above average in comfort and cleanliness. But I was very annoyed to find out I was charged an additional $60 because my husband was also in the room! I called hotels.com and found out that this particular hotel considers ONE guest the standard. If more than one guest is staying, they whack you with a $60 charge - which I find ridiculous.
The restaurant in this hotel was also very good. But I can find other hotels with good restaurants. So I won't stay at this one again. It's clear that they cater to the business traveler - not families.

  • Stayed: November 2007, traveled as a couple
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2  Thank stampoutspam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2007

This stay probably rates as 1 of the best stays I have ever had in a hotel. The staff was so accommodating, professional,helpful and well wishing. I was celebrating my graduation/Mother's Day... there and everything was absolutely wonderful. To be able to print my returning ticket in the lobby was the icing on the cake for me. I am a native Louisianian and I am very proud that the Hilton Hotel pre- Aug. 2005, still holds the same character and high standards post Aug. 2005. The HNOA skimped on nothing and I loved it.

Stayed: May 2007
2  Thank Michelle-too
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2007

Stayed for business travel. Very nice hotel, everything is very high quality. Had a room that looked out over the airport runway and the noise was not a factor.

  • Stayed: June 2007, traveled on business
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1  Thank LucyImH0me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2007

Stayed at the Hilton 4/27 to 4/30 for the 1st weekend of The New Orleans Jazzfest. I booked thru the hotels website and got a great rate. The hotel is in excellent condition and the service is excellent as well. Free on-site parking and the location makes it easy to get to anywhere.

  • Stayed: April 2007, traveled on business
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2  Thank zzupschuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2007

Hotel location is great -- right across from the airport, with free shuttle service (which is great for early morning flights out of MSY). The hotel also shuttled us back from dropping off our rental car, which was a nice convenience. I do think the rate we paid was too high, though, for a generic business hotel. Next time, I'll look at one of the nearby hotels with better rates.

  • Stayed: April 2007, traveled with family
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2  Thank JB93110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2007

Very nice hotel. Easy access to the airport. Clean, nice rooms. Front desk staff was friendly. The only thing I can say is Hilton isn't synonymous with complimentary. There was a charge for everything, to include wireless internet then the connection was slow. I was worried I'd see a charge on my bill for the toiletries and coffee in the room. No free breakfast, either.

Stayed: April 2007
Thank Divalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 17 Hotels in Kenner
Price Range: $155 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Official Description (provided by the hotel):
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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