We had trouble checking in, I had booked through hotels.com and had a confirmation number and already paid for the room, but, the hotel didn't have us in their system. Therefore we had to contact hotels.com ourselves and have them talk to the hotel, finally we did get checked in about 45 minutes later. Luckily they still had a room for us. Room was very dirty, tub had hair in it, hair on the sheets and floor in the bathroom was broken. Also, walls are paper thin, you could hear everyone talking as they walked by your room, plus airplanes flying above. Not a good deal for your money.