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“The price was right”

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Comfort Suites New Orleans Airport
Ranked #9 of 17 Hotels in Kenner
Reviewed February 23, 2014 via mobile

We checked in and was greeted by a polite gentleman at the front desk. The room was a great price for a 1 night stay with AAA discount. Our bathroom was surprisingly clean as well as the sheets. Indoor pool was a plus for the kids and McDonald's next door. LG 32" flat screen, desk and chair with ottoman. I would give an overall "Good" rating. Just a few disappointments. We were placed in the room next to the elevator as you may see from other reviews. You don't hear any noise at all but because of the elevator, this room is not a suite. No couch, coffee table,etc. So our room is basically set behind the elevator shaft. Request a room away from elevator. The one chair and ottoman we had is stained and since I'm not sure of it's cleanliness, we made sure no one sat there. The pool is cloudy. Carpet in room needs cleaning so we wore shoes all the time. The most important to us was that the price was right and the location. I would consider hotel again when I return now that we know what to ask for but we will also check around first.

Stayed: February 2014, traveled with family
Thank Marae P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this reviewResponded March 10, 2014

Thank you for your review of the Comfort Suites Airport. Our hotel is a suite property with the execption of a few standard king rooms which some are located next to the elevator. We are in the process of full renovation and will have new furnishings for your next stay with us.

Thank you again.

Managment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 - 175 of 317 reviews

Reviewed February 21, 2014

Checked in late and left very early. We didn't really get to use any amenities. The facility was very nice and clean. The suite was very nice. We slept well. Complimentary breakfast, airport shuttle bus and a fair price were all pluses that lead us to stay here. It was a very good choice for us!

  • Stayed: February 2014, traveled with friends
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Thank Gene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this reviewResponded March 10, 2014

Thank you so very much for your kind review. The Comfort Suites Airport takes pride in customer satisfaction and are pleased to know your stay was a pleasant one. We are proud to inform you that we are presently under going a full renovation. We hope to see you soon during your next visit to our area.

Sincerly,

Management.

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Reviewed February 16, 2014 via mobile

My family of four just stayed here for one night before going on a cruise. The hotel is close to the airport and offers a free shuttle. Rooms were sizable and clean. The free breakfast in the morning was good and plentiful. Other than a prank caller waking us up three times overnight the stay was great!

Stayed: February 2014
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

If looking for place to stay close to the airport than stay here. Hotel is old yet clean. Rooms come with fridge and coffee machine. Breakfast included with room fee. Staff are friendly and will give recommendations on restaurants in the area.

  • Stayed: January 2014, traveled as a couple
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1  Thank Gary1947_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

We needed a place to stay on Dec. 30 and New Year's Eve, and all the hotels closer to the city were either booked up or incredibly expensive. Since we were flying out on the morning of Jan. 1, it was very convenient to stay here (the hotel offers a shuttle service to the airport). Our room was clean and comfortable, with a mini fridge and microwave. Parking was free. The breakfast was good, although there weren't enough tables. But that wasn't a big deal - there were sofas next to the dining area. When we checked in, we were told about snacks and drinks during Happy Hour, although we missed it. We had a car, so getting into the city was easy - it took maybe 15-20 minutes.

Stayed: December 2013, traveled as a couple
1  Thank fira2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

This is a great and convenient hotel for my company. I am always pleased with the pleasantness and professionalism I receive from Erica at the front desk. I do think, however, the sales manager needs to be replaced. Bonnie is rarely available when I call and I usually have to book through the front desk staff. When I do speak with her, she is rude and innattentive. I've only seen her once in my year long relationship with the hotel (we come once a month), and she looked to be completely out of it. I just don't feel she is a proper representation of this hotel. She doesn't fit with the rest of the staff. Housekeepers and breakfast attendents are always a delight. And happy hour is always great!!

  • Stayed: January 2014, traveled on business
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Thank sp0rts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed here before checking into our condo and our experience was pleasurable. Check in was easy, rooms were clean, staff was friendly and the parking was fine. We were pleasantly surprised by an evening happy hour with snacks and wine. Breakfast was a little better than normal comfort suites as they prepared omelets for you. The beds were a little too soft for me. Overall, I'd stay again.

Stayed: December 2013, traveled with family
Thank therockof89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites New Orleans Airport

Address: 2710 Idaho Ave, Kenner, LA 70062-5419
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 17 Hotels in Kenner
Price Range: $88 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites New Orleans Airport 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Comfort Suites New Orleans Airport Hotel Kenner
Comfort Suites Kenner
Kenner Comfort Suites

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