Had a great time at this hotel. Next to a bar that makes a great steak and for a fair price. Also next to sonic, and a diner that is opened 24/7. Also next to a walmart, Starbucks and I-10. More
Had a great time at this hotel. Next to a bar that makes a great steak and for a fair price. Also next to sonic, and a diner that is opened 24/7. Also next to a walmart, Starbucks and I-10. MoreShow less
I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We are totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. I can attest to your “great steak for a fair price” comment from personal experience and also enjoy the close proximity of the local area businesses.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other brand location.
I stayed at the Extended Stay America New Orleans - Kenner last weekend. I had a very unplesant experience at the hotel. The checkout time was 11:00. At 10:50 the service ladies knocked at the door. When I opened the door they harassed me about checking out and repeated reminded that I must leave right away so they can start cleaning. This was very distressing. I never experienced something like this at any other hotel. I promptly left this hotel with rude staff at 11:05.
This hotel is a bomb. We arrived with pre-paid reservations for a 5 night stay. The desk clerk couldn't find the reservation and was kind of out of it. When we were finally assigned our room, it was dirty. Not vacuumed, sink dirty,and two light bulbs burned out. The bedws were so uncomfortable that if the floor were clean we would have been better off sleeping there. There were shady characters in and out of the hotel including ladies of the night discussing prices with clients in the elevator.
Even though the fire alarm went off the first night and 4 fire trucks arrived there was no alert to evacuate sent out. Chaos daily. Never again will I stay here.