Everything was fine until I felt something crawling on me in my bed. The next day I saw a roach on the chair. I pushed the mattress away from the wall and it was Roach City! Big ones and little ones. I videotaped it. In addition there was trash behind both beds. My kids were really freaked out. I went down and spoke to the woman at front desk about it. I really wanted to change rooms, but the she explained that there unfortunately are going to be roaches everywhere -it's New Orleans. Little did she know that I'm from New Orleans, I grew up there and I'm down there all the time. I always stay at my parent's house, but we were having a family reunion and I wanted my other relatives to stay with them. If you don't pick up trash, clean, vacuum well or exterminate then of course you can end up with a roach problem. She was so relaxed about it. I chose not to eat the complimentary breakfast after that. I could see if it was just one roach, but this was a roach compound.
- Official Description (provided by the hotel):
- The Hilton Garden Inn New Orleans Airport is adjacent to the Pontchartrain Convention Center, next to Treasure Chest Casino, and approximately five miles from Louis Armstrong International Airport. A few amenities include a made to order hot breakfast, complimentary airport shuttle service, a state of the art fitness center, outdoor heated pool,with a whirlpool. The lobby lounge and restaurant offer nightly specials and in room dining along with a 24 hour lobby Pantry for sundry and other food items. The Hilton Garden Inn New Orleans Airport also offers valet laundry service, on-site laundry facilities, and complimentary airport transportation. Complimentary bus parking available. All rooms feature refrigerators, microwaves, Keurig coffeemakers, complimentary Wi-Fi, voicemail, irons/ironing boards,and hairdryers.The hotel overlooks Lake Pontchartrain and is about two miles from Esplanade Shopping Center and Rivertown museums and 12 miles from the French Quarter and downtown New Orleans. ... more less
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- Also Known As:
- Hilton Garden Inn New Orleans Airport Hotel Kenner
- Hilton Garden Inn Kenner
- Hilton Kenner
- Kenner Hilton Garden Inn