We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Price, Great Service, Great Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Lexington Inn - Hammond
Ranked #14 of 17 Hotels in Hammond
Reviewed August 30, 2011

I travel frequently (usually twice a month) because of my job and have stayed at nearly every hotel chain imaginable. I must say my experience at this hotel was superb from the the time I checked in until the time I checked out. The staff was not only extremely friendly, they were also very helpful by providing me with directions to the local mall, recommendations on nearby restaurants. As good as the staff treated me, the hotel's overall service was even better. The hotel was well maintained, as the lobby was very nice and presentable, while the outside was neat and painted with a mural detailing that famous Louisiana flavor. Also, my room was very clean and well furnished. Overall, I highly rate this room and will definitely stay there again in the future.

  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank LMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovergirl79, General Manager at Lexington Inn - Hammond, responded to this reviewResponded October 16, 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (62)
Traveler rating
Traveler type
Time of year
Language

44 - 50 of 62 reviews

Reviewed August 29, 2011

The service was timely and polite. The rooms were clean and fresh. I liked the quietness the most.

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovergirl79, General Manager at Lexington Inn - Hammond, responded to this reviewResponded October 16, 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2011

I thoroughly enjoyed my stay here! The staff was very friendly and responsive to my needs. I would definitely recommend this place to other people. My husband and I were here for a week and enjoyed every moment of it. I would definitely stay here again.

Room Tip: I would recommend booking with Keisha Maryland. She was very hospitable.
See more room tips
  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Candice2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovergirl79, General Manager at Lexington Inn - Hammond, responded to this reviewResponded October 16, 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2011

The room was clean, smelled nice BUT our air conditioner did not keep the room cool. Lickily I travel with a fan...but usually only need it for the white noise. The staff makes (or breaks) a hotel and this staff lacks traing And has absolutely NO customer focus. Not many choices in town...so as lomg as you have low expectations for customer service you willbe OK with a clean bed to sleep in. If you plan to stay multiple nights be sure you tell the cleaning person and leave before noon, otherwise no cleaning will be done, no clean towels, no toilet paper, no trash can emptied.

Room Tip: Reserve a first floor room...no elevator. Bring a fan. Don't expect to sleep late because the...
See more room tips
  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank waslcajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adorableme, General Manager at Lexington Inn - Hammond, responded to this reviewResponded July 30, 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 985-419-2001.


Sincerely,

Shekela Coleman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2011

We were awakened at 12:30 am and again at 5:30 AM by a man banging on the door
saying are you awake in there, when we answered thinking the place was on fire, this
person said I'M Sorry wrong room.
I spoke with the front desk who shrugged his shoulders and said I'm sorry.
Along with a bad nights sleep, the breakfast was awful. The pancake batter was sour and the muffins several days old. I had coffed and left.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank bblakemore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adorableme, General Manager at Lexington Inn - Hammond, responded to this reviewResponded July 30, 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 985-419-2001.


Sincerely,

Shekela Coleman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2011

Staff was very friendly and helpful. The rooms were neat and clean...just needed a little upgrading on things but overall were good. The continenral breakfast was terrific every morning. Will definitely return.,

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank dorys611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adorableme, Front Office Manager at Lexington Inn - Hammond, responded to this reviewResponded July 4, 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2011

The room was neat and clean, staff was very curteous, the location was perfect within 2 miles of the church in which the Pastor Jones ran revival. Thanks will for sure use the facility when in the area and needing a hotel to stay. Thanks to Mrs. LaShondra Varnado and staff for making Pastor's stay a pleasant expericence.

  • Stayed: April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank barbarawest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSALESHAMMOND, Director of Sales at Lexington Inn - Hammond, responded to this reviewResponded June 9, 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hammond hotels
4.0 mi away
Days Inn Hammond
Days Inn Hammond
#7 of 17 in Hammond
161 reviews
1.2 mi away
Comfort Inn Hammond
Comfort Inn Hammond
#4 of 17 in Hammond
143 reviews
3.9 mi away
Best Inn & Suites
Show Prices
Show Prices
Show Prices
4.5 mi away
La Quinta Inn & Suites Hammond
3.4 mi away
Courtyard Hammond
Courtyard Hammond
#5 of 17 in Hammond
88 reviews
1.3 mi away
Hampton Inn Hammond
Hampton Inn Hammond
#1 of 17 in Hammond
323 reviews
Show Prices
Show Prices
Show Prices

Been to Lexington Inn - Hammond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lexington Inn - Hammond

Address: 46053 N Puma Dr, Hammond, LA 70401-7026 (Formerly Hammond University Inn)
Location: United States > Louisiana > Hammond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Hammond
Price Range: $84 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lexington Inn - Hammond 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
We welcome you to the Lexington Inn Hammond where our property has been newly renovated for 2013. All our guest rooms include a 37" LCD flat screen TV with HBO and ESPN, complimentary Wi-Fi and secure hard-wired internet access. Additionally, each room has a microwave, mini refrigerator, coffee maker and free full hot breakfast every morning. Our newly renovated guest rooms with hardwood flooring; new carpeting, new furniture as well as brand new mattresses and bedding make the Lexington Inn Hammond the best worry-free value while on the road. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Cancelon, Travelocity and Hotwire so you can book your Lexington Inn - Hammond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hammond
Hammond Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing