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“Will Return Again. Enjoyed Our Stay!”

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Comfort Inn Hammond
Ranked #3 of 17 Hotels in Hammond
Certificate of Excellence
Jackson
1 review
“Will Return Again. Enjoyed Our Stay!”
Reviewed August 15, 2007

Being on the road atleast 2 days out of the week, I've stayed at the Comfort Inn of Hammond many times now and have had a very pleasant experience every time! The staff is friendly & ready to help day or night and the rooms are very well kept. I would recommend the Comfort Inn to anyone passing through southeast Louisiana. Roger Harding.

  • Liked — Friendly Staff.
  • Disliked — Pets Not Accepted.
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank RHarding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    58
    39
    25
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    7
See reviews for
48
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2007

The Comfort Inn was one of my companies listed hotels for the Hammond area which I reserved a non-smoking room.

Upon our arrival we were told they only had a smoking room. Unfortunately my son has a very rare immune disease and asthma and can not stay in smoking rooms. We were told by the curt front desk clerk that we could take the smoking room or go elsewhere. Due to my son's condition we opted to go elsewhere. When I shared our decision, she told us fine but we will still charge you as you had to cancel within 24 hours.

Okay, we are being charged a night's stay when we opted to change hotels after being given a choice of the smoking room or to go elsewhere (before 6:00pm) after we were given a Smoking room when guarenteed a non-smoking room and couldn't stay due to my son's condition.

Ybonne is the front desk clerk from hell and it looks like other travelers have crossed her path from the posts on this page.

Mr P, you have a serious service challenge with the unfriendly and unprofessional personel that you have meeting your guests. It's obvious after someone makes a true post on this page that your staff comes in and counters the friendliness.

We plan on taking this extremely rude and dishonest service to the highest level within their hotel group and back to my corporation. It's a shame when one hotel in a group can ruin the opportunies for all the other hotels within this group.

Shame on the Comfort Inn, I would highly recommend travelers NOT TO STAY AT THIS HOTEL!!!!!! The negative posts are the true service posts of this hotel.

  • Disliked — Front Desk Clerk - RUDE
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kicker3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this review, April 28, 2008
This particular guest did not have a Non-Smoking room reserved at our hotel. She REQUESTED a non-smoking room if one became AVAILABLE after the reservation hotline had informed her that we were sold out of all non-smoking rooms for her date-of-arrival. She still made a reservation at our establishment knowing her reservation would be for a Smoking room. When guest arrived, we understood the fact that her son had a condition and could not stay in a smoking room; however, we also showed her the reservation she made for herself in a SMOKING room but she refused to believe us. We try very hard to accommodate every guest who have special needs; however, we cannot suddenly make non-smoking rooms available which we do not have for that particular date.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FLordia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2007

The staff was very friendly, and helped us with all of our needs. The rooms were clean. The inside pool was nice. Our stay was enjoyable. We will be staying there again. I reccomend it.

  • Liked — staff
  • Disliked — nothing
  • Stayed March 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BigBubba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 25, 2007

As a business traveler I would have to rate this Comfort Inn as the worst hotel I've stayed in. The staff was unfriendly and when you asked them a question that pulled them away from their solitare game on the computer they didn't give you a satisfactory answer. The walls are EXTREMELY thin. My business partner was three doors down and I could here his shower and toilet flush. People were running up and down the halls at all hours of the night. The breakfast would have been better at McDonalds. They had stale cereal and it seems the waffle maker didn't cook the batter all way through. All in all a terrible experience. I'll have to travel frequently to Hammond and I assure you I won't be staying at this hotel again.

  • Liked — Nothing
  • Disliked — Very thin walls, right next to Interstate off ramp
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ColoradoGolfNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
1 review
Reviewed December 1, 2006

Was greeted by unfriendly clerk first of all. Second, We reserved a Handicap room but the only thing handicap about the room we got was the "handicap" sign on door. Room was clean but furniture was old and table leg broke. Bathtub shower.. hand held sprayer did'nt work , leak and sprayed from the bottom of line. Sink pipes not rubberized to prevent legs burns .If I was able I would have change motel .When we checked out I spoke with management but he didn't understand english too well and he never seen nor been in this room..Also management was parked in handicap parking spot. bottomline: This motel does not come close to Comfort Inn standards nor handicap codes.

  • Liked — a place to sleep
  • Disliked — bathroom needs updating and better furniture
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mawmaw4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tx
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 29, 2006

my family and i were passing through hammond on our way to orlando florida and we had booked a room at the comfort inn and it was really nice we slept good and had no problems had a nice breakfast in the lobby and then we left but it was a nice place to stay in.

Stayed June 2006
Helpful?
2 Thank teetee33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norcross, Georgia
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 8, 2006

We stayed at this Comfort Inn for three nights while we were in Hammond to attend a wedding. The rooms were nice -- typical of or even better than most for this chain. An indoor (really just covered) pool and fitness room were pluses. The hotel is located in view of an Interstate highway exit ramp, but this did not prove to be a problem as the hum of the room AC pretty well masked any road noise. The sign outside the hotel advertised a "hot breakfast." This must have meant you could microwave your pastries to heat them up, because we certainly found nothing "hot" in the breakfast serving area the three mornings we ate there! Nevertheless, this hotel provided a nice comfortable, basic stay for our time in Hammond.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank gaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Hammond

Property: Comfort Inn Hammond
Address: 110 Westin Oaks Dr, Hammond, LA 70403-3402 (Formerly Executive Inn & Suites)
Phone Number:
Location: United States > Louisiana > Hammond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Hammond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Hammond 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Comfort Inn, a Hammond hotel near Southeastern Louisiana University. Perfectly located with easy access to Interstate 55 and U.S. Highway 190, the Comfort Inn® hotel is less than an hour from New Orleans and Baton Rouge. This Hammond, LA hotel is just minutes from Southeastern Louisiana University, home of the Southeastern Lions. Enjoy shopping in the nearby town of Ponchatoula, known as "America's Antique City." Visitors will find plenty to do at Kliebert's Turtle & Alligator Tours, the annual Amite Oyster Festival at the Florida Parishes Arena, Zemurray Gardens and the Swamp Walk, a primitive boardwalk into the heart of the Joyce Wildlife Management Area swamp. Experience the wealth of history and tradition that is the essence of this Louisiana town. The downtown district of Hammond is full of authentic Cajun restaurants, hometown eateries, shopping venues and good times for all ages.Be sure to visit the area museums and Amato's Winery, where wine is actually made from local strawberries. The annual fairs and festivals guarantee an assortment of activities to keep all travelers busy. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Bask in the warmth of the sun under the glass dome covering the lovely indoor pool and hot tub. Work out the tensions of the day in the exercise room, complete with four modern pieces of equipment. Additional amenities include free local calls and a free weekday newspaper. This Hammond, LA hotel provides business travelers with conveniences like free high-speed Internet access in all rooms. Business services are available at the front desk. Our large meeting room accommodates up to 75 people for most events and business functions. All guest rooms include refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and cable television. Specialty rooms also have whirlpool bathtubs. Executive office suites are available. From the moment you enter the lobby, you'll be amazed and impressed with the causal elegance, full-service charm and first-class hospitality of the Comfort Inn hotel. When you stay with us, you arrive as a stranger and leave as a friend. Exceeding your expectations is our goal and hospitality is our business. ... more   less 
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Also Known As:
Hammond Comfort Inn

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