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Comfort Inn Hammond
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Reviews (151)
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All reviewsnew orleansroom was cleanhot tubclean place to staykids loved the indoor poolhotel is greatthe breakfast arearecent staycomplimentary hot breakfastless than an hourcracker barrelchoice hotelswater pressureyogurtcleaning staffthe general managera great stay
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Reviewed April 24, 2014

We enjoyed having access to an indoor pool and hot tub! We were glad to have a hotel so close to our Easter celebration!! Breakfasts were thoroughly filling and our kids that usually fuss over food loved the selection. This was a very relaxing and clean place to stay and we had a great time!

  • Stayed: April 2014
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Thank Mamamellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this reviewResponded April 28, 2014

Thank you so much for reviewing our hotel! We are glad you enjoyed our indoor pool and our other hotel services! If you are in the area again in the future please come by and see us! We are currently renovating our hotel so each and every guest can enjoy a renovated / refreshed room for even a better value!

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Reviewed April 21, 2014

Pool area dirty, room musty, toilet loose in floor - not a pleasant place. Quite disappointing. Shows evidence of slow, but steady, deterioration. Look to management for cause.
Breakfast good, however!

Stayed: April 2014, traveled as a couple
Thank Realkayakjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this reviewResponded April 23, 2014

Thank you so much for taking the time & reviewing our hotel! Please accept our sincerest apology if our temporary major renovation caused you any inconvenience during your stay with us! We strive to provide outstanding services not only with our public spaces such as the pool, fitness center etc but also our guest rooms...our full renovation will be finished soon and our guests will be able to enjoy fully refreshed & renovated rooms! If you are ever in the area again please stop by so you can see how your comments have helped us improve our hotel so guests can get even a better value by staying with us! Thanks again!

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Reviewed April 6, 2014

We booked this room several months ago requesting certain accessible features. We called a few times to verify our needs would be met. There were piles of construction materials &machinery blocking the entire handicapped parking area. When we arrived in the room, first problem we encountered was that our wheelchair couldn't get past the fridge & wardrobe at the entrance. It was perhaps 26 inches wide at best. Second issue is that there was no way to use a transfer bench to get into the tub. Another difficulty was that the toilet was far from any side walls, hence no easy was to transfer. As we left, we saw other rooms propped open for housekeeping; those rooms had wide access to the room. I described the issues to management but was offered no compensation. The room did not meet our needs (sorry, but after a long day of travel one looks forward to a shower, which was impossible.) We will not stay here again.

  • Stayed: March 2014, traveled as a couple
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Thank JANETM45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this reviewResponded April 19, 2014

Thank you so much for taking the time and reviewing our hotel! First and foremost I want to apologize if your stay with us was anything but spectacular. As you may have noticed, we are undergoing a full renovation / refresh so that we can give our guests even a better value with all new features and amenities! I will certainly pass long as your concerns with our head of maintenance so that they may resolve any issues that need attention with the accessible room which you occupied. We are almost done with our renovation and if your travel plans bring you back to beautiful Hammond, Louisiana, please come by and see us again so you can enjoy our new and renovated rooms! Thanks again.

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Reviewed February 4, 2014

Very pleased with the hotel and the staff. We had booked online through choicehotels.com and when the event that my daughter was attending was cancelled due to weather conditions, they refunded one of the nights we had already paid for since it was no longer needed. Enjoyed the breakfast and would definitely stay here again!

  • Stayed: January 2014, traveled with family
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Thank JulieSlidell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this reviewResponded February 6, 2014

Thank you so much for taking the time and reviewing our hotel! It is always a pleasure serving our guests and giving them a great value! If you are ever in the Hammond area again please come by and see us!

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Reviewed January 18, 2014

I was very pleased with this hotel. It had easy access off the interstate and close to shopping. Very good breakfast. Already booked for another stay next month and will book again for a stay in March.

  • Stayed: January 2014
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Thank kimmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn-Hammond, General Manager at Comfort Inn Hammond, responded to this reviewResponded February 6, 2014

Thank you so much for reviewing our hotel! It was a pleasure accommodating you in the past and we look forward to serving you again in the future! Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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