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“Great Meeting Place”

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Magnuson Grand Hotel Hammond
Ranked #13 of 17 Hotels in Hammond
Hammond, Louisiana
1 review
“Great Meeting Place”
Reviewed July 27, 2014

This location offers a beautiful facility for meetings and luncheons. When our local teachers' organization had difficulty finding a nice but affordable location for meetings, we were so fortunate to discover that Magnuson offered everything and more that we were looking for. The location and building are easily accessible, and the lobby and meeting rooms are beautiful and quite elegant. A very friendly atmosphere greeted us as soon as we walked in the front door. We were very pleased with the service we received; everyone was very accommodating. We look forward to having our scheduled meetings/meals here.

  • Stayed June 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 122johnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
Thank you for your kind words in your review of our hotel. It always gives us a great deal of pleasure when we are able to make our guest comfortable and happy. Guest Service is our # 1 Priority.

We love having the opportunity to work with our teachers. We know what a difficult job teachers have and we are delighted to kniow that we were able to meet your expectations.

Please call us whenever we can be of service to you again in the future.

Warm regards.

Glenda Hunter, CH
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    33
    24
    14
    14
    34
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41
17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
Reviewed July 26, 2014

During our stay, we had an altercation with an employee about the pool. We had family that was close by that came. They visited and swam with us in pool. The employee rudely told my family to get out of pool, but didn't explain "why". Management intervened and handled the situation in a professional and courteous manner explaining to us the reason! My family and I stay here @ least 6 times every year, since my family lives in the area. We have NOT EVER been disappointed! The amenities are GREAT, for the most part, the employees treat you like family-I would recommend this hotel to anyone!!!

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank christy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
We were delighted to receive your review and thank you for taking time to drop this note.

I am happy that we were able to work with you and know that you did have a great time visiting with your family during your visit. We do apologize for the little difficulty you had with one of our staff members. I assure you that the matter was handled promptly with him.

Again, we thank you and look forward to being of service to you and your family again on your next visit to Hammond.

Warm regards.

Glenda Hunter, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Dorado, Ks
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 24, 2014

Hotel was very good for the price we got a room for. Breakfast was excellent and service was great. Will stay there again if passing through. Workers were very helpful. Rooms were not excellent but did get it for only 62.00.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tomeldoradoks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
Thank you so very much for taking time to write a review for us.

I was happy to hear that your visit was comfortable and that you did enjoy our breakfast as well as the service of our staff.

We appreciate your business and look forward to having the opportunity to serve you again in the near future.

Respectfully,

Glenda Hunter, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
Reviewed July 16, 2014

Great location!!! My husband and I were on our way to New Orleans from Texas, and I said "Hey Jimmy! I'm tired!" So we were lucky enough to have gotten a coupon book at the rest area earlier that day. Located right off of I-12 and I-55, we were able to head straight to New Orleans the following morning. Awesome lobby! Staff was courteous and accommodating. Shanell was very pleasant and cheerful at checkout and really made us feel appreciated to have given the hotel our business. The rooms were clean and very accommodating for the price, and FREE hot breakfast! Ask to stay in towards the front of the hotel though, as it is pretty spread out. Definitely will be staying here again next time we head east to visit family. :-)

Room Tip: Rooms toward the front of the hotel are quieter and closer to the breakfast in the morning.
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Antoinette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
I was happy to hear that your experience during your visit to our hotel was a great one.

We do strive to make all of our guests comfortable so that their visits are enjoyable. Guest Service is our top priority here at the Magnuson Grand Hotel in Hammond.

Again, we thank you for your review and your business.

We look forward to being of service to you again in the near future.

Respectfully,

Glenda Hunter, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

If customer service & friendly atmosphere is high priority on your list then this is the place for you. My experience was great from the bed pillows to breakfast served in the morning. Beautiful lobby, nice meeting facility & pretty remodeled rooms. Staff was very friendly & accommodating. If Hammond ,LA is on your destination this is the place to stay.

Room Tip: The exterior rooms are still being remodeled. Choose to stay interior rooms
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  • Stayed June 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Nanette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
Thank you for taking time to write a review of our hotel.

It gives us a great deal of pleasure to know that we did meet our goal of Great Guest Service for you during your visit.

We do appreciate your visit and look forward to the opportunity to be of service to you again in the near future.

Respectfully.

Glenda Hunter, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2014

This older but beautifully restored hotel is charming. The personel are great and friendly. We had a wonderful stay there. What a nice place to spend the day/night! Close to restaurants and local attractions. The real crystal chandelier is a beaut!

Room Tip: Located in a small town, Hammond, Louisiana, the stay was well worth the drive. Great personnel made...
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  • Stayed May 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank gregginsarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
Thank you for your great review. I am delighted to know that my staff and I met your expectations of our hotel. We do strive for excellent guest service.

We do try to train our staff members to anticipate and meet our guest needs and we are always happy when we meet our goals.

Thank you again and we are certainly happy that your visit was most enjoyable. Please be sure to call when we can be of service to you in the future.

Warm regards.

Respectfully,

Glenda Hunter, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lilburn
1 review
Reviewed June 21, 2014 via mobile

Great place. Lobby was awesome -pool and spa great. room was clean, spacious,and quiet. I don't know why so many people trashed this hotel in their reviews. I stayed in a major chain for a10 day conference last summer - paid 3 times as much and was treated terrible. I wish I could have stayed here! This will definitely be one of our way stations in the future.

Stayed June 2014, traveled with family
Helpful?
Thank Candy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review, September 3, 2014
Thank you so very much for taking the time to write such a glowing review of our hotel. It is always great to hear from our guests. We do strive for excellent guest service. and try very hard to rectify a situation if someone is not completelhy satisfied.

We are truly hapy that you had such a great experience and we look forward to a return visit from you in the near future.

Please call when we can be of service to you.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnuson Grand Hotel Hammond

Property: Magnuson Grand Hotel Hammond
Address: 2000 S Morrison Blvd, Hammond, LA 70403-5744 (Formerly Quality Inn & Conference Center)
Location: United States > Louisiana > Hammond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Hammond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Magnuson Grand Hotel Hammond 2*
Number of rooms: 171
Official Description (provided by the hotel):
The Magnuson Grand Hotel has 171 rooms with standard amenities like cable TV, coffeemakers, desks and ironing equipment. Rooms with microwaves and mini-fridges are available, as are non-smoking accommodations. The hotel offers a complimentary breakfast to help you wake up on the right side of the bed, and registered guests also enjoy a free supper, served Monday through Thursday evenings. Recreation choices include an indoor pool, a seasonal outdoor pool and a hot tub. Kids can have some fun in the game room while adults work up a sweat in the exercise room. The business center offers copy/fax services and a public computer with internet access for guests traveling without laptops. Pets are welcome for an additional fee. Parking is free. Conveniently located with easy access to Interstate 12, Interstate 55 and U.S. Highway 51, the Magnuson Grand Hotel and Conference Center is close to several popular attractions. This Hammond, La., Hotel is minutes away from Southeastern Louisiana University, the Cajun Water World theme park, Collinswood School Museum and the Hammond Square Mall. We are also 45 minutes away from New Orleans! ... more   less 
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Also Known As:
Quality Inn And Conference Center
Quality Hotel Hammond

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