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“Best Western Review” 4 of 5 bubbles
Review of BEST WESTERN Isabelle Court

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BEST WESTERN Isabelle Court
Ranked #1 of 4 Hotels in Galliano
Certificate of Excellence
United States
1 review
“Best Western Review”
4 of 5 bubbles Reviewed February 17, 2014

Motel was nice and clean, but too pricey. There is a Days Inn just down the road, with a lounge, and it cost much less. The rooms were plenty large and the staff was reasonably friendly and courteous. Nothing exceptional, just average. I would stay here again, but only if they would consider a corporate discount or reduce the rates.

  • Stayed February 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ricky Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    28
    32
    8
    2
    2
See reviews for
7
1
Solo
0
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Mobile, United States
2 reviews
4 of 5 bubbles Reviewed February 15, 2014

All was fine at the hotel. Could not have asked for more for the most part. Staff was friendly and professional. The location was great for my business needs. It seems that most other guest were there on business as well so the hotel was quite at night. This was very welcome because as we all know you never know what you are going to experience when traveling. I have already booked the hotel again for my next trip.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bush, LA, United States
1 review
4 of 5 bubbles Reviewed February 5, 2014

As I wrote earlier the accommodations have always suited me. Hotel is always clean, secure, and near my visiting work location. I have given bonus points (which I have received in the mail) to one desk clerk (can not remember name but of Spanish origin). My last stay when I checked out on the morning of 31, January 2014 I was really taken back by the desk clerk not being at the front desk to check me out. After ringing the bell several times, I found the lady who cooks morning breakfast. I asked her to find the desk clerk for me. She left and entered a room just behind the desk reception area which may be an office of some kind. I went back to the front desk and waited for the clerk. After a few minutes, the clerk emerged from an area secluded and behind the reception counter. She looked as though she had been asleep, including her clothes. Very disappointed with this service. A customer expects better attendance and relies on the hotel staff to be the final back stop if an emergency, such as a fire occurs while the hotel guest is asleep.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas W. G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby P, General Manager at BEST WESTERN Isabelle Court, responded to this review, February 10, 2014
Dear Thomas W. Gay,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9853253800.


Sincerely,

19100 Property
Ruby Primeaux
BEST WESTERN Isabelle Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbeville, United States
1 review
4 of 5 bubbles Reviewed January 12, 2014

Motel is clean and staff is good. Some are just a little more "friendly" than needed or desired. i.e. I do not need or want to know about your staff member's personal problems. There is a definite line between friendly and personal.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jabian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby P, Manager at BEST WESTERN Isabelle Court, responded to this review, January 14, 2014
Dear Jabian Sellers,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Ruby Primeaux
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesville, La
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2014

The Best Western motel, itself was excellent, however, I made reservations through this website, the rate was $139/night, plus reservation charges which equaled $174. At the motel, They would have charged me $121 which included tax. I will not ever use this service again. The desk clerk told me that b booking online usually is cheaper than their walk-in rate. This was not the case here. I will also tell all of my associates in the oilfield not to use this online booking service as it cost $50 more and, to be perfectly honest, is a total rip off. I have stayed at this Best Western many times and it is a top notch motel. This negative review is for the online service I used to book my reservation.

  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby P, Manager at BEST WESTERN Isabelle Court, responded to this review, January 14, 2014
Dear Jabian Sellers,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9853253800.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

19100 Property
Ruby Primeaux
BEST WESTERN Isabelle Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garrison
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 13, 2013

good and would tell another about my stay. I liked the breakfast because it is at 4am and can before going to work, room was nice and got a good night sleep. Bad: only stairs there is no elevator and you have to walk from the back building across the parking lot to the main hotel to eat breakfast. Phone does not work inside the back building.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blguidry, General Manager at BEST WESTERN Isabelle Court, responded to this review, December 16, 2013
We do appreciate the response although I believe this was meant for the Days Inn in Galliano as they have a back building and we do not.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

After leaving the Days Inn in Galliano, LA which was a HUGE disappointment, we checked into the Best Western. It was like night and day! Evelyn checked us in and she was courteous and friendly, as well as knowledgable about the area. The room was nice sized, and the bathroom was quite nice. The ac worked beautifully. Ruby was at the front desk the rest of the week, and she was a joy! When your husband is in class every day, you want to explore, and Ruby answered questions and offered ideas. Super! Highly recommend if you are going to Chouest for a class. Call the travel agency at Chouest, and you'll also get a great deal!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pamela55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Isabelle Court

Property: BEST WESTERN Isabelle Court
Address: 17026 Highway 3235, Galliano, LA 70354
Phone Number:
Location: United States > Louisiana > Galliano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Galliano
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Isabelle Court 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to BEST WESTERN Isabelle Court! With a great location to Port Fourchon, our Galliano hotel boasts a convenient location that easily lets guests enjoy the best of the area. At this hotel, guests are never far from southern charm and the great outdoors. Enjoy free high-speed Internet in all guest rooms, perfect for checking those work emails or finding out what local attractions should be next on the itinerary. A free hot breakfast greets guests each morning and includes endless hot waffles, fresh fruits and pastries, a cereal and yogurt bar and 100% Arabica coffee and chilled juices. Fishing and rodeos both bring travelers to our Galliano hotel. Whether you prefer to spend your vacation on the water or sharing in the excitement of viewing the amazing Blue Fin Tuna, Sword Fish and other big fish caught in the Gulf of Mexico at our rodeos; it is all possible and is close to our property. Festivals like the French Food Festival are also local favorites, and this one in particular is a gastro lover's dream. Our Heliport hotel has everything guests need for a relaxing getaway. Clean, comfortable and spacious rooms are ideal for relaxing or a romantic escape. The friendly staff at our Galliano hotel will make you feel right at home and are always on hand to provide recommendations. Whether you are deciding between festivals, want to know where the best Creole is or you are looking to enjoy some of the famous local jazz, our staff knows the area inside and out. Business travelers also enjoy staying at our Galliano hotel. Employees of Edison Chouest Offshore and Bristow Heliport are just a few of our regular guests. A solid Internet connection, great location and unbeatable value make our property an easy choice for those in town for business. You will also get to take advantage of the laid back charm in between meetings, making it equal parts work and play. Reserve your stay at BEST WESTERN Isabelle Court right now for a trip like no other! ... more   less 
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Also Known As:
Best Western Galliano
Galliano Best Western

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