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Red Roof Inn Donaldsonville
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Reviews (35)
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20 - 25 of 35 reviews
Reviewed April 21, 2014

I was at the hotel about a year ago and I really enjoyed the friendly staff. Tiffany on the night shift was a little more knowledgeable that the previous staff person. The internet was a little slow but overall it was a good experience. I will stay again.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank Willie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2014

We pulled in late in the day after leaving Baton Rouge and the manager put himself out to find us a room. The hotel was quiet, clean, beautiful bed, fair choice of breakfast, good quality orange juice, hot coffee, was made to feel part of a family.

Room Tip: All rooms would be quiet in this hotel, except perhaps in summer near the pool
  • Stayed: March 2014, traveled with family
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Thank AussieBruvSis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

This hotel is very dirty. I will never stay here again. The staff is very rude and don't know anything in the area. I caught the front desk girl on her cell phone talking away. This hotel also has a little of guys on business, and they are very loud.

  • Stayed: August 2013, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternplantatio, Webmaster at Red Roof Inn Donaldsonville, responded to this reviewResponded June 10, 2015

Dear Guest,

Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action has already been take to make things better for the future. Your experience is not an indication of how we now do business, and we’re always working to provide the most consistent experience possible.

Sincerely,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 6, 2012

When we 1st walked in, the room looked like what I expected it to look like and smelled clean. We turned up the A/C and as time went on u could smell the underlying odor of the room which made my stomach roil. I called the front desk for a couple of blankets and was told they didn't have any, I asked for a couple of "standard" pillows (the ones in the room were so tiny, there was 3 in each bed, and they still didn't go from one side of the bed to the other) and was told they didn't have any of those either. Pool was not vacuumed; the breakfast looked cold and uninviting ( so we opted for McDonalds) and it was still nearly $100 a nite..ugh!

Room Tip: Don't stay!!
  • Stayed: July 2012, traveled with family
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Thank Lynn Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shantesh p, General Manager at Red Roof Inn Donaldsonville, responded to this reviewResponded October 17, 2012

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations and we are sorry that you encountered an unacceptable level of guest service during your stay at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We have undergone a total clean up of all our guest rooms, and have made provisions for extra linen and pillows . breakfast has been upgraded with hot items which are rotated on a daily basis and we have added community coffee for coffee lovers.
We have addressed these issues with our staff and they have been rectified. We hope that next time you are in the area, you will visit us again and experience a higher level of customer service. Thank you again for your comments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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