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Best Western Plus Deridder Inn & Suites
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Reviews (116)
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Reviewed June 13, 2010

Stayed one night for business. Room was fine. Bed was comfy. Front desk staff was poor, both evening and morning--took forever to check and and check out. Breakfast was pretty scant and tasteless. Probably one of the finer establishments in this area though...

  • Stayed: May 2010, traveled on business
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Thank darnolduf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2010

I stayed in the Best Western Deridder for 5 weeks on business. The rooms are average, the beds I found to be very comfortable, while the service of the front desk staff to be very poor. The walls in this hotel are paper thin (reminded me of hotels in Korea). The breakfast served was not fresh and we usually had to ask to have the coffee refilled. It is right next to a super walmart, so you could easily walk next door for anything you need, but the fact that the front desk staff could not keep track of what rooms me and my colleagues were in, and for what dates was utterly amazing.

  • Stayed: February 2010, traveled on business
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2  Thank kalboal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2008

We chose this hotel because it was close to a friend home on leave from the military. The room had a very pungent odor when we entered. There was 'something' on the ceiling in the bathroom.

The next morning a breaker flipped and we were sitting in the dark. My husband went to the front desk to let them know and was told someone would take care of it.

After 20 minutes, he returned to the front desk and was told that only 1 person had a key to flip the breaker and she had just left to run 'errands in town'.

He returned again after another 20 minutes and was cussed out by the young woman at the front desk. She yelled that she "did NOT make enough money to put up with this [-]!" and proceeded to yell that if he did not like the hotel he could "get the [-] out!"

He spoke to the manager on the phone, but it was very clear that nothing would be done about the poor, unprofessional customer service.

We will NEVER be back.

  • Stayed: November 2008, traveled with family
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2  Thank drcheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2008

My boyfriend is on business and is staying at this Motel. First off he said that the rooms are VERY small and the beds are uncomfortable. The motel is DIRTY and unkept both outside and in the rooms as well as the lobby. And finally, this motel is infested with roaches!!!! They are all over in the bathroom and the motel has such a problem with the bugs that they have an on call exterminator who will come into the room and spray. The exterminator told my boyfriend that the motel has had a continuing problem with the insects and that guests complain all the time about them being a problem. So if you want to stay in a dirty, unkept, roach infested motel..this is the one for you! Personally I have heard that the stagecoach is much better and just down the road.

  • Stayed: April 2008, traveled on business
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
1  Thank wendi8825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2015 via mobile
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Stayed: March 2015, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelResponse_2015, General Manager at Best Western Plus Deridder Inn & Suites, responded to this reviewResponded April 1, 2015
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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